Robert Gardner Email & Phone Number

Accomac, VA, US

• Provide broad range of technical and marketing communications deliverables, end-to-end proposal support, and other business writing and editing products to a growing base of clients in government, industry, nonprofits.

Frederick, MD

• Provided integral writing, editing, and collaborative support to the business development team. Developed messaging and responses to multiple government RFPs and RFIs, resulting in contract awards with federal agencies.
• Provided key input to solutioning and planning activities in pursuit of new business, and supported proposal process improvement projects and initiatives. Developed and maintained initial database of corporate.

DC Metro

Department of Justice (changeover from iDoxSolutions contract)

Department Of Justice

• Managed diverse contract support team of IT, quality assurance, and business process improvement analysts.
• Planned, developed, and implemented the first-ever set of mission-critical standard operating procedures (SOPs) for the FBI’s National Name Check Program. 100% of end-to-end transaction processes and procedures are now.
• Facilitated strategic planning and path forward for the development of a first-ever NNCP Program Communication Management Plan aligned to the business objectives of the organization.
• Wrote proposals, white papers, best practices position papers, and internal and external communications; delivered strategies for measuring and improving program process efficiencies, bridging the gap between “as is”.
• Contract support efforts contributed to FBI RMD 2010 Team Award for Excellence in Customer Service.

Defense Intelligence Agency (DIA) Directorate Of Information Management & Chief

• As Deputy PM and communications lead, designed a broad range of project information management deliverables to facilitate DIA mission and strategic business plans, organizational processes, and project portfolios.
• Designed and developed content leading to the successful inaugural implementation of the client's deployment services website--the DS online source of enterprise, operational, and tactical-level performance management.
• Coordinated rollout of extensive series of workshops, focus groups, and one-on-one client collaborations. Established forward-looking context for capturing operational issues and measuring performance change.
• As team lead writer, provided vital business and proposal development support leading to successful Option Year follow-on contract award.

US Coast Guard Operational Systems Center (OSC) • Kearneysville, WV

• Led a high-performance project team of IT engineers and security specialists in developing and implementing mission-critical US Coast Guard business system FISMA compliance processes. Ensured timely and accurate.
• Project team success recognized with Commanding Officer’s USCG OSC Team of the Quarter Award, September 2006.

Federal Sector • Falls Church, VA

• Named Lead writer on Army Programs proposal team, responsible for developing Performance Risk, Mission Support, and other key sections of major Army IT engagement. Winning bid resulted in potential $28 billion in.
• Lead writer for Personnel Resources (resumes), Management Approach, and Executive Summary volumes for winning CSC Canada Y2K and U.S. Marine Corps proposals.
• Researched and analyzed market drivers and led writing effort for selected sections of winning IT outsourcing (call center) proposals in response to solicitations from NASA, GSA, and First Chicago Bank.
• Coordinated development of a $350 million winning technology engineering and integration proposal to the US Army; managed the workflow of all writers, technical authors, illustrators, outside vendors, and business.

Phd Program, Language Arts

Activities and Societies: Adjunct Faculty

Bachelor Of Arts (Ba), Political Science, Economics

Activities and Societies: Zeta Beta Tau fraternity Phi Kappa Phi Honor Society

Master Of Arts (Ma), English

Activities and Societies: Pi Gamma Mu Editor, El Portal Magazine (graduate student publication) Tutorial and Learning Assistant Coordinator

Master Of Science (Ms), Professional, Technical, Business, And Scientific Writing

Activities and Societies: Completed post-graduate internship in Technical and Professional Writing at NMSU's Physical Science Laboratory.

Education record