• Designing and Delivering Solutions: Spearhead the design and timely delivery of technology solutions tailored to the specific needs of our Asian entities, ensuring alignment with business objectives. • Collaboration with Third-Party Providers: Partner with third-party service and software providers to develop and implement cost-efficient solutions, maximizing value for our business partners while maintaining high standards of quality and efficiency. • Platform and License Management: Oversee the management of our platforms and software licenses, ensuring compliance with industry standards and regulations while keeping our technology stack up-to-date and optimized. • Quality Assurance: Lead a team to deliver high-quality solutions, maintaining rigorous standards of excellence throughout the development and implementation processes to ensure robust and reliable outcomes. • System Modernization and Migration : Resolve technical debt by upgrading software and systems and modernizing applications through cloud migration.

• Production Support Analyst: Provide comprehensive production support for various Data Integration and Reporting applications, ensuring smooth operation and quick resolution of issues. • Informatica PowerCenter Administration: Administer and maintain the Informatica PowerCenter platform, overseeing its performance and ensuring optimal functionality. • Code Review and Quality Assurance: Conduct detailed code reviews of technical solutions utilizing Informatica PowerCenter and DBMoto Replication, ensuring adherence to best practices and high-quality standards. • Continuous Improvement Implementation: Design and implement ongoing enhancements to the Data Management platform, driving efficiency, and improving system performance. • Vendor Management: Manage relationships with production support vendors, ensuring service levels are met and aligning their work with organizational goals. • Capacity Management and Planning: Perform server capacity management, preparing monthly capacity plans to ensure infrastructure readiness and prevent performance bottlenecks. • SLA and KPI Reporting: Present Production Support Service Level Agreements (SLA) and Key Performance Indicators (KPI) reports during monthly governance meetings with business entities, highlighting performance and areas for improvement. • Stakeholder Escalation Management: Manage escalations with key stakeholders, ensuring prompt and effective communication and resolution of critical issues. • Incident Management Collaboration: Collaborate closely with the Major Incident Management team during system outages and significant issues, driving swift recovery and minimizing impact on business operations. • Proactive Monitoring Tool Development: Develop a monitoring tool using Power BI to proactively identify and address potential issues with the Data platform, enhancing system reliability. • Project Delivery Support: Assist with major project deliveries.

• Timely Updates: Provide accurate and timely updates to the supervisor on technical deliverables, ensuring clear communication and progress tracking. • Technical Mentorship: Offer guidance and mentorship to junior team members, fostering their growth and enhancing team capability. • Task Estimation: Perform precise estimations for technical tasks and design areas, contributing to efficient project planning and resource allocation. • Requirement Review: Assess business requirements for technical feasibility, ensuring alignment with system capabilities and project objectives. • Design Artifacts: Develop essential technical artifacts for design sign-off and review design documents to ensure completeness and accuracy. • Problem Analysis and Resolution: Conduct thorough problem analysis for technical systems and application programs, proposing viable resolution alternatives to address issues effectively. • Code Reviews: Perform rigorous code reviews, ensuring adherence to coding standards, and best practices, and that junior developers conduct unit testing to maintain high code quality. • Quality Assurance: Oversee application quality reviews, ensuring that deliverables meet defined standards and technical specifications. • Risk and Issue Management: Assist in identifying and assessing risks and issues related to technical deliverables, contributing to the development and planning of remediation strategies. • Quality Issue Resolution: Review and assist in resolving quality issues, ensuring that all solutions conform to established company guidelines, policies, and practices before implementation. • Budget Compliance: Ensure that team chargeability levels align with the approved budget, optimizing resource utilization and cost efficiency. • Task Delegation: Designate tasks to team members, balancing workloads and ensuring that Prod Support deliverables are met efficiently.

Deployed to AIG Shared Services as Technical Team LeadDelivers various major projects to Asian business partners such as AIG China and AIG Vietnam

Worked as RPG ILE Developer of International Comprehensive Banking System

Trained on Mainframe and COBOL application developmentDeveloped various banking application using M/F COBOL