Rachel Girouard Email & Phone Number

• Oversee all internal creative projects, supporting and determining critical timelines and key milestones in the creative development process and anticipating potential pitfalls
• Partner closely and develop strong relationships with creative, cross-functional, and executive leadership to drive creative and brand alignment decision making
• Support and help professional development of the Marketing Operations Specialist to ensure resources are evenly distributed and projects are executed successfully
• Introduce and maintain operating models and processes that help our team achieve exceptional outcomes, quickly
• Manage timelines and the execution of brand and marketing campaigns
• Facilitate overall marketing roadmap planning ensuring projects maintain momentum toward delivery targets

Remote

• Managed all internal creative projects, supporting and determining critical timelines and key milestones in the creative development process and anticipated potential pitfalls
• Worked in close collaboration with the Creative Director to effectively receive and allocate projects across the creative team ensuring resources were evenly distributed and projects were executed successfully
• Facilitated overall marketing roadmap planning ensuring projects maintain momentum toward delivery targets
• Sourced, managed, and maintained point of contact with external creative vendors and identified new partners as needed
• Point person responsible for tracking all projects by campaign, new product launch, and more
• Lead production on photo and video shoots - including sourcing locations, vendors, managing shot list, day of schedule and more

Savannah, Georgia

• Served as the primary client services liaison between university department representatives and the creative direction department
• Worked with all internal departments, including advertising, interactive, public relations, production, design, editorial and visual media to complete projects through the creation and management of integrated.
• Collaborated with all internal departments, including production, design, editorial, interactive and visual media to complete projects through the creation and management of integrated marketing teams
• Ensured timely production of physical and digital materials
• Wrote strategic creative briefs and comprehensive communications plans for all relevant jobs to relay the goals, messages and needs of partners to the creative services team
• Maintained a calendar of major events and milestones for each assigned project. Works well with trafficking projects and is proficient at traffic/production software

Savannah, Georgia

• Managed projects for large campaigns with tight timelines from inception to completion
• Wrote strategic briefs to articulate key points for each campaign
• Evaluated, activated and oversaw production and delivery of print, photography, editorial, web and video services for each project
• Maintained close working relationships with each partner
• Liaised with Interactive Services to develop app components and track success on advertisements
• Worked directly with photography to create and manage styled photo shoots

Savannah, Georgia Area

• Developed and implemented strategic project management objectives to meet goals and deadlines
• Maintained close working relationships
• Wrote creative briefs that accurately convey project objectives, budget, timeline and deliverables
• Met tight deadlines for high-priority projects
• Evaluated, activated and oversaw production and delivery of print, photography, editorial, web and video services
• Served as a project manager by entering new jobs into a workflow system

Savannah, Georgia Area

• Provided guidance and leadership, ensuring the delivery of consistent quality customer service
• Assisted in the day-to-day operation of the hotel front office
• Supervised the operational activities of the hotel front desk within the hotel guideline to provide. the highest standard of customer service while permitting acceptable profit levels
• Assigned, coordinated, and supervised activities of the front desk associates
• Performed house counts and revise daily arrivals, identify potential problems with rooms’ activity and take appropriate action
• Reviewed and resolved dispute accounts and housekeeping discrepancies

Tampa/St. Petersburg, Florida Area

• Greeted and welcomed guests upon arrival
• Performed check-in and check-out procedures
• Assisted guests with their luggage and deliver it to their room
• Served as a concierge and made any reservations/appointments that may be needed

Pensacola, Florida Area

• Updated and maintained social media sites
• Created advertisements, flyers, and billboards
• Wrote press releases to announce local events
• Updated website and Constant Contact
• Helped plan annual meetings