Richard Goodfellow Email & Phone Number

Charlotte, North Carolina Area

Charlotte, North Carolina Area

Senior Manager leading Pre-Sales team for the Google Practice within Accenture's Cloud First Applications team. Lead team of Sales Engineers and Solution Architects responsible for supporting Google's Enterprise business including Google Apps, Chrome OS and Google Cloud Platform.

Greater New York City Area

• Responsible for building an Enterprise focused team and aligning the SE team strategically with different internal stakeholders to grow revenues and meet corporate goals.
• Focused on developing new opportunities outside of our established business use. Have helped drive double digit growth in new Enterprise segment year over year since 2009.
• Work with C-level technical contacts to present the Intralinks solutions in a way that maps to their enterprise strategy
• Liaison between client and product management to ensure product feedback is submitted from the field
• Developed new processes and procedures which have been rolled out to the Global Pre-Sales team’s e.g. updated POC process, hand over to Post-Sales Implementation, RFP/Bid Process and coordinating of security reviews.
• Experience of building a pre-sales team and effectively managed SE resources, coordinating all internal and external activities including client engagements, product feedback and infrastructure improvements

Greater New York City Area

• Technical sales overlay supporting North American account base ($100m+ in Revenue). Accountable for business needs analysis and solution development utilizing a consultative sales approach.
• Worked on complex sales cycles e.g. POC's, multiple sales processes, managing business vs. IT requirements
• Solution presentation development and delivery – focus on the importance of balancing security and usability to create a solution for the Enterprise
• Experience integrating solutions into Enterprise environment e.g. APIs, Information Rights Management, MS SharePoint and Identity and Access Management
• Responding to RFPs as well as working with clients to create RFP criteria
• Worked with Customer Engagement Methodology, Target Account Selling and Sandler

London, United Kingdom

• Develop and manage European New Issues content in line with global strategies. Co-ordinate daily research practices, manage contributor relationships as well as work closely with commercial teams to offer training and.
• Successful migration of fixed income deal research to Manila. Continued to work with team in Manila to improve efficiency and accuracy of research.
• Supported European sales initiatives by attending external client meetings as the content specialist.
• Improved existing league tables by liaising with market professionals to gather feedback on current league table criteria. Built close relationships with contacts across Europe to implement criteria changes and.
• Worked with PR team to improve press coverage in Europe. Established daily citation for fixed income deals in the Financial Times. Regularly provided idea generation for on- going media placements.Assistant Research.
• Liaised with global fixed income and syndicated loans teams to discuss client issues and present an integrated view on different situations.

London, United Kingdom

• 12 month internship with the project management team in the Global Business Group, this was extended by 3 months following strong performance
• Liaised with Global Account teams to co-ordinate technical updates and projects
• Worked on several high level projects including roll out of 3000 Xtra and Dealing 3000 products and client testing of a new version of Reuters Datafeed infrastructure.
• Chosen to work on the Reuters Change Communication program, which involved coordinating across multiple internal teams to collate and distribute change management details.