● Developed custom DB solutions in spreadsheets and Python by coding unique scraping functions and utilizing Query and MySQL to display key metrics to improve business functions, increase profits by hundreds of dollars, and nearly eliminate administrative overhead time● Parsed customer data, worker information, and payroll data using a custom data entry tab and organized database tab to allow client to easily use innovative tools to track business metrics, employee success, and sales data to make informed decisions, reducing administrators from 3 to 1 and allowing for tracking of technician profitability● Created a unique sales tracking Python bot to analyze blockchain market trends for a gaming community, which is currently running in a subscription-based Discord server, increasing micro-market sales for subscribers by factors of 100-600 and growing● Built a custom CRM for a non-profit social group, helping them completely manage their ongoing membership for 3+ years, which has grown 400% since switching from manual documents to this database● Actively developing other Python-based bots that collect, clean, and parse public transactions (blockchain) for users to analyze and react to gameplay actions, resulting in 3 active bots, each in daily use by 50 regular users

● Producing and promoting live concerts for independent bands without promotional budgets or fan bases through poster creation and social media event promotion, bringing thousands of concert-goers to over 30 live shows with crowds twice their normal sizes● Networking locally by scouting high-traffic tourist locations and marketing in person to owners and tourists in order to drive band growth organically, allowing little-known acts to get their music to hundreds of new fans, and gaining inside access to festivals and clubs● Wrote numerous articles on indie music scenes around the world, focusing on under-appreciated talent, driving increased traffic to their social media pages and concerts● Produced and edited YouTube videos showcasing independent bands' live shows and original music, resulting in increased exposure - the most successful of which garnered over 2,500 views.

● Built a fundraising donation tracking spreadsheet for a client, fueling a PowerPoint deck with custom graphics for presenting results to stakeholders, encouraging growth to over $200,000 in donations● Enhanced website traffic by improving SEO across posts and pages through a comprehensive audit, strategic keyword optimization, and internal linking, bringing about an increase in organic visitors.● Designed a series of graphics based on provided quotes by parsing a spreadsheet of over 1,000 quotes to find the most effective for a t-shirt manufacturing project, resulting in the creation of over 100 t-shirt designs

● Manually processed publicly available data on market actions specific to each non-profit through spreadsheets to aid in constructing strategic plans, leading to grant approvals and increased investors● Analytically parsed global information manually in spreadsheets and documents to help the company's clients make informed strategic decisions for their futures to attract more investors and grant funding which resulted in the hiring proposals for new executive directors and initiating of new DEI departments● Collaborated with the team to develop final presentation documents for clients, incorporating visualizations using charts and graphs that effectively outlined proposed strategic plans, enhancing the clarity and impact of the presentations

● Curated and delivered tailored ESL lessons for Korean students of all ages, focusing on developing their language skills and improving their proficiency in English communication by integrating novels and guided discussions to enhance critical thinking and deepen language comprehension● Co-led bilingual meetings with Korean co-teachers and parents to effectively communicate student progress and address individual needs, fostering stronger collaboration and support● Tracked student performance in multiple systems and reduced report card creation time by implementing spreadsheet solutions, streamlining the reporting process and improving efficiency

Teaching students English as a foreign language, helping with curriculums, running programs, while working at a private after school English academy in Korea.

Managing P&L and customer service for ESL school with 150+ studentsResponsible for marketing, networking, operationsDesigned and developed database to streamline program operations and manage regulations

Managed operations and customer service for large-scale test-preparation centerRan NCLEX (nursing student) and USMLE (US Doctor development) programsLed center to "Operations Excellence" in 2005, despite drastic turnover

Responsible for customer service and handling student issues and running day to day operationsGrew Berkeley center from among the worst in California for student service, to among the top in the country, and highlight for the region (California)