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Lead the Operations team in labour management initiatives, operating within HIGA guidelines and FairWork standards. Introduction of structured breaks management to capture an overall saving of approximately $60,000 in casual labour wages in 2024 compared to financial outcomes from 2023.Successfully spent no overtime hours on casual staff from January 2024 to present date.Managed initiatives to induct and manage contracted staff of the business, maximising on-shift efficiency and building stronger relationships with stakeholders. Introduction of effective cost-management strategies, resulting in an annual saving of $150,000 in 2024 compared to 2023.Creation of staff incentives to drive sales and generate venue reviews, building repeat custom and increasing employee engagement, earning 20 5* reviews in 2 months.Increased staff retention, creating a team of 5 full time, salaried Duty Managers and Restaurant Managers.Introduced initiatives and avenues to increase the sales of business merchandise by 250% in 2024 compared to 2023, using methods such as staff incentives and visual merchandising.Mardi Gras - Assisted the General Manager and project management team in the conceptualisation and execution of Mardi Gras Festival 2023 and 2024. Completion of large scale recruitment initiative to recruit, induct, train and allocate a team of over 70 casual staff members and approved managers for on site and off site events.Broome Chamber of Commerce Awards - Project managed the licence application and management of Broome Chamber of Commerce Awards as an off site event at Broome Civic Centre. Inclusive of - ETP licence application with Racing, Gaming and Liquor, staff recruitment, induction, training and allocation, management of logistical requirements such as cool rooms, ad-hoc bars, bump in and out schedule, contracted security staff, and close liaison with Bottlemart to create bar orders, recipes and menus suitable for the event/profitable for the business.

Responsible as the Approved Manager for the designated shift - to uphold all requirements of the Hotel Licence and ETP’s. Writing incident reports and maintaining incident register, maintenance of RSA training register.Stock ordering for F&B departments - for bars, consumables, and replacements. Managing GP% by operating a daily wastage control procedure in the F&B departments relevant to food and drinks.Assisting the rostering manager with roster changes to suit business requirements and hosting regular team meetings.Assisting the rostering manager with recruitment - writing job ad copy for the HR department, publishing/managing job advertisements, hosting interviews, trial shifts and completing inductions for new team members.Assisting the Marketing and Events team with preparation for minor and major events, including - weekly Trivia events, weekly Bingo events, bottomless brunches, weekly Wet T-Shirt competitions, and high profile performances from artists such as - Jon Stevens, Darryl Braithwaite, The Waifs, and nationally recognised DJ’s.

Implementation of MeandU ordering system in Onyx Restaurant - increasing revenue for the restaurant.Creation of a SOP for invoice processing for large corporate functions on the company’s charter boat, increasing the efficiency of how payments were managed and reduced the risk of revenue loss/unpaid invoices.Introduction of stock take procedure for both venues - Onyx Restaurant and Stadium26, reducing leakage in stock use/increasing GP % on sales. Completed training with other duty managers on SOP for stock take.Responsible as the Approved Manager for the designated shift - to uphold all requirements of the Tavern Licence. Writing incident reports and maintaining incident register, maintenance of RSA training register.Implemented stock ordering procedure for all suppliers - alcohol/bar orders, consumables and replacements. Responsible for ordering stock, taking deliveries, managing invoices and ensuring FIFO in stock management.Use of multiple bookings platforms for multiple businesses, maintaining efficiency of communication and maximising revenue by booking to capacity. Taking and managing island boat tours, selling tickets and bus transfers, organising manifests. Taking restaurant reservations, coordinating special functions on and off site, inclusive of coordinative staffing for functions and events.Use of Square POS - create/manage invoices for corporate Christmas functions, organising customer profiles, maximising revenue by selling drinks packages and pre-paid bar tickets.Managing consumption for individual groups - tracking/managing invoices for payment.Implementation of MeandU ordering systems for Onyx Restaurant, management of BOH systems for MeandU in Onyx Restaurant and Stadium26.Managing back office operations of POS systems - IMPOS and Square - inclusive of managing stock and inventory, general functionality, liaison with management teams from multiple venues and representatives from IMPOS/Square when troubleshooting issues.

Implemented internal events marketing schedule for - promotional events, retail sales, new beer releases, and other on site/off site events.Re-creation of all promotional marketing material, for print and social media.Re-creation of all associated food and drinks menus.Modification of venue website, motivating new enquiries for bookings and functions.Implementation of management schedule for Swan Valley bus groups - enabling the venue to take 20+ party bookings within a 4.5 hour timeframe.Responsible for taking/managing all brasserie bookings.Responsible for management of all guest functions - from enquiry to execution.Manager of Swan Valley wine tours visiting the venue - liaising with over 15 different WA bus companies, inclusive of managing bus schedules and all functions on the day of trade.Manager of all one off and special events, inclusive of booking live entertainment, managing budgets and executing all marketing for scheduled events. Reporting analytics and sales reports back to business directors for review of ROI.Using guest budget requirements to create unique function experiences, inclusive of food/drinks packages, maximising spend per head and revenue, motivating conversion of all enquiries.Responsible for managing and posting to all social media platforms, including management of Google My Business page + website. Publishing all social marketing campaigns and promotional material around the venue. Development of social presence on local online communities - Perth Beer Snobs, Craft Beer Bogans, etc.Responsible for all posters and marketing material for print and digital use in the venue.Creation of new food menu, drinks menu, platters menu and craft beer list, for print and digital use in the venue.Lead of marketing schedule initiative - delegating to venue and brew departments projects for completion in line with deadlines.