Robert Heslan

Robert Heslan Email and Phone Number

Payroll Officer @ PGL Travel
Australia
Robert Heslan's Location
Australia, Australia
Robert Heslan's Contact Details

Robert Heslan work email

Robert Heslan personal email

n/a
About Robert Heslan

Helping small-medium businesses establish useful foundations for growth and value-creation.An experienced business administrator and ICT manager, with 30+ years experience in auditing, financial management, business intelligence, IT management and information systems implementation. Able to provide a holistic perspective to operating a business.Known for pragmatic approach to developing and implementing business improvements. Broad and deep technical knowledge is applied in solving functional problems while aligning improvements with strategic objectives.Specialties: * Business intelligence* Business process improvement* Business administration* Auditing and assessment* Business software support and training* Networking and network administration

Robert Heslan's Current Company Details
PGL Travel

Pgl Travel

View
Payroll Officer
Australia
Website:
pgl.co.uk
Employees:
963
Robert Heslan Work Experience Details
  • Pgl Travel
    Payroll Officer
    Pgl Travel
    Australia
  • Questo (Australia)
    Business Manager
    Questo (Australia) Apr 2016 - Present
    Melbourne, Australia
    Oversee business administration and management activity for Questo (a part of The RHX Group Pty Ltd)
  • Rhx Group
    Principal Consultant, Director
    Rhx Group Jul 2008 - Present
    Notable projects include* Design of reports that extract and aggregate financial business data to provide business intelligence for businesses operating the Advanced Business Manager (ABM) system* Establishing centralised business administration and information systems management capability for medium-enterprise retail group (including establishing operational team)* Establishing business administration processes and refining information systems configuration for small enterprise retail business
  • Working For Myself
    Contractor - Business Administration
    Working For Myself Mar 2007 - Jun 2008
    Providing business administration and systems support to various clients
  • Gamma Computer Systems (Aust) Pty Ltd
    Business Administrator/Software Support
    Gamma Computer Systems (Aust) Pty Ltd Apr 2006 - Mar 2007
    Delivering client telephone software support, and internal business administration services
  • Debitsuccess Pty Ltd
    Business Software Support
    Debitsuccess Pty Ltd Feb 2005 - Oct 2005
    Delivering telephone and onsite software support, data migration and SQL server installation services; as well as training services across Australia for clients of Debitsuccess subscription management system
  • Business Manager Software
    Technical Support Consultant
    Business Manager Software Jul 1999 - Dec 2004
    The role involved:* Providing help-desk support for financial information management systems to clients and business partners* Presenting and demonstrating new product features at user-days* Delivering software training to clients and business partners* Composing user documentation* Developing standard forms and reports* Testing software builds prior to releaseAchievements included:* Establishing Quality Assurance program for software testing* Establishing online issue-tracking system* Developing standardised training material* Influencing the design of ABM, BM and Probe software products
  • Ueda-Someyaoka Senior High School
    English Tutor
    Ueda-Someyaoka Senior High School Aug 1998 - Jun 1999
    The role involved:* Tutoring Japanese teenagers and adults in conversational English.* Assisting Japanese teachers in delivering English Oral communication classesAchievements included:* Discovering the pleasure of Japanese culture, food, good (and great) sake, and not working full-time* Broadening students' outlook about life outside of Japan (one student went on to do Masters at Oxford University)* Establishing friendships that continue to this day
  • Nz Inland Revenue
    Technology Support Officer
    Nz Inland Revenue Jul 1996 - Aug 1998
    The role involved:* Providing help desk and 2nd-level support for data and telecommunications networks, business software and network administration* Supporting 420 users in 5 locations, utilising 200 PCs on a Novell network, 400 Wyse Terminals on a UNIX network, 80 printers, and approximately 600 telephones* Providing network security, management advice and liasing with contractorsAchievements included:* Establishing help desk service including call-log database, service level agreements and other service infrastructure* Successful rollout of Novell local area network (server + 100 PCs)* Establishing ICT infrastructure for 40 workstation business call centre
  • Nz Inland Revenue
    Management Support Officer
    Nz Inland Revenue Jul 1994 - Jul 1996
    The role involved:* Management and maintenance of assets, registers and other resources* Compiling monthly performance and financial data into Management Reports* Assisting with analysis of financial and performance budgets* Carrying out internal audit checks* Assisting Manager of Taxpayer Audit with HR responsibilities for 110 audit staffAchievements included:* Developing integrated spreadsheets and documents to minimise time and effort on monthly reporting processes* Developing database for audit reporting for Christchurch branch, which was later adopted nationally
  • Nz Inland Revenue
    Payroll Inspector/Gst Auditor
    Nz Inland Revenue Jun 1989 - Jul 1994
    The role involved:* Planning and conducting small & medium business GST & Payroll tax audits and GST refund checks* Providing technical advice to taxation professionals and taxpayers* Planning and overseeing projects targeting high risk taxpayersAchievements included:* Exceeding task budgets* Successful investigation of several tax evasion cases resulting in imposition of penal tax and prosecution
  • Nz Inland Revenue
    Employer Verification & Advisory Officer
    Nz Inland Revenue Dec 1987 - Jun 1989
  • Alpha Secretarial And Taxation Services
    Trainee Manager
    Alpha Secretarial And Taxation Services Apr 1985 - Dec 1987

Robert Heslan Skills

Business Intelligence Business Process Improvement Training Business Analysis Process Improvement Information Management It Management Team Leadership Data Analysis Fast Learner Business Process Business Planning Budgets Microsoft Sql Server Windows

Robert Heslan Education Details

  • Concept Engineering
    Concept Engineering
    Ms Sql Server Administration
  • Unisys Nz
    Unisys Nz
    Groupwise Administration
  • Wave Technologies International
    Wave Technologies International
    Ms Windows Administration
  • Nz Inland Revenue Dept (Internal Training)
    Nz Inland Revenue Dept (Internal Training)
    Public Contact & Coaching Skills
  • Nz Inland Revenue Dept (Internal Training)
    Nz Inland Revenue Dept (Internal Training)
    Managing Change; Motivation
  • Nz Inland Revenue Dept (Internal Training)
    Nz Inland Revenue Dept (Internal Training)
    Equal Employment Opportunity
  • Nz Inland Revenue Dept (Internal Training)
    Nz Inland Revenue Dept (Internal Training)
    Payroll & Gst Modules

Frequently Asked Questions about Robert Heslan

What company does Robert Heslan work for?

Robert Heslan works for Pgl Travel

What is Robert Heslan's role at the current company?

Robert Heslan's current role is Payroll Officer.

What is Robert Heslan's email address?

Robert Heslan's email address is ro****@****.com.au

What schools did Robert Heslan attend?

Robert Heslan attended Concept Engineering, Unisys Nz, Wave Technologies International, Nz Inland Revenue Dept (Internal Training), Nz Inland Revenue Dept (Internal Training), Nz Inland Revenue Dept (Internal Training), Nz Inland Revenue Dept (Internal Training).

What skills is Robert Heslan known for?

Robert Heslan has skills like Business Intelligence, Business Process Improvement, Training, Business Analysis, Process Improvement, Information Management, It Management, Team Leadership, Data Analysis, Fast Learner, Business Process, Business Planning.

Who are Robert Heslan's colleagues?

Robert Heslan's colleagues are Simon Siddall, Oliver Keitch, Katie X, Glen Kelly, Liz Sawyer, Tess Corcoran, Pam Springer.

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