Rhett O'Brien Email & Phone Number

Oakville, Ontario, Canada

• Manage the resource schedule to ensure the customer desk requirements are always met.
• Ensure the team is responding in a timely manner and accurately capturing the problem description and asset information for all issues being reported.
• Validate all problems are being investigated thoroughly, maximizing the use of all the logs and tools available as required.
• Assist in the troubleshooting and data interpretation as required.
• Ensure all stakeholders are regularly being updated on ongoing problems, that the updates are timely and more frequent during significant/major outages.
• Implement the best possible action plan of response during unplanned emergency operations.

Oakville, Ontario, Canada

• Providing advice and guidance in terms of railway signaling and communications at Metrolinx Network Operations Control Center (NOCC)
• Providing technical support to rail signal senior operations controllers to ensure smooth and efficient GO transit operation
• Dispatching relevant maintenance teams to fix signal, communication and track faults
• Managing signal system/asset support and faults process to resolution
• Assisting in resolving faults with CN-maintained systems (RTCII dispatching system, VCCS Radio, GBO system and Network Switches), as CN remote hands
• Reviewing the overall SCADA and network design, and providing technical support for SCADA systems

Mississauga, Ontario, Canada

• Knowledge of signal system maintenance procedures, policies and troubleshooting.
• Observes safe work performance standards and operations in completion of daily tasks and testing.
• Exercises leadership in daily interactions with the workforce including, motivating, organizing and directing Junior Maintainers in their daily tasks.
• Conducts safety briefings, observes safety compliance, coordinates with subcontractors and other departments.
• Performs complex technical functions in support of engineering activities such as set up, operation, maintenance, modification, circuit testing, calibration and troubleshooting of electronic or electro-mechanical.
• Read schematics and engineering drawings. Deciphering O&M manuals, ensuring that applicable design complies with manufactures specifications.

Sudbury, Ontario, Canada

• Signal and Communication Certificate Acquired
• Test and verify the correct operation of Signal & Communications (S&C) systems and equipment on assigned territory including; Crossings, Switch machines, Signal apparatuses, and defect detectors.
• Perform preventative maintenance on all S&C apparatuses.
• Make inspections and tests as required on each device.
• Repair or replace defective devices.
• Investigate and locate problems or failures and take the proper corrective action.