Md. Rakibul H. Email & Phone Number

• Oversee the end-to-end customer solution design, technical installations & solution delivery, deployment resources management and internal & external coordination.
• Lead requirements and solutioning sessions, design walkthroughs, and review meetings involving various stakeholders.
• Perform capacity planning, infrastructure dimensioning & design, call flow design, integration planning, test & UAT setup design, and cutover planning.
• Lead deployment teams, coordinate activities, and manage resources during solution rollout ensuring timely delivery of technical solutions according to specifications.
• Ensure adherence to technology and security standards, seeking appropriate approvals for exceptions.
• Provide support during the post-deployment phase, addressing any technical issues or enhancements.

• Lead the pre-sales and solutioning dept. supporting the global sales and product management team in generating and delivering the company revenue.
• Manage the full technical and commercial lifecycle of the customer from lead to sale and beyond; handle RFP/RFQ responses, find and design technical solutions, prepare and evaluate business cases and build commercial.
• Provide structured feedback to senior management concerning customer issues, needs and priorities relevant to products and services.
• Conduct market research, perform analysis on penetration testing to validate opportunities and set right product and commercial strategy to win markets.
• Identify technical strengths and areas of improvements and find the right 3rd party solution partners to secure deals with mobile operators.

• Identify, develop, close, and maintain new business opportunities of 365squared/RML Groups’ products and services.
• Oversee all operational, technical, and commercial issues, manage 365squared intelligence tool, and guide the SMC team.
• Ensure the current revenue stream and identify opportunities to keep the growth consistency.
• Look after technical solution design and solution sales to meet client’s requirement.

Heading the technology operations of JoyCalls Group - a digital & VAS provider with 10+ years of experience on European and Asian markets here in BangladeshCompleted Projects:Wrong Call Routing (WCR) - Robi Axiata Ltd. & Teletalk (An advertising & promotional tool with highest conversion rate compared to all of the traditional channel) - liveSmart Zero.

In addition to my previous duty of solution manager, led the development team of SSD-TECH core revenue generating products (90% of total revenue) namely Call Handler (CH), Signaling Gateway (SGW) and Unified Messaging Gateway (UMG). I oversee the day-to-day development, bringing new features, ensure bug fixing with proper release, maintain TFS, guide the.

Led the Platform team. This is a techno commercial role that requires both technical expertise and business acumen. My responsibilities cover designing solutions to meet operator requirements, responding to technical & commercial queries, preparing technical & commercial proposals, defining revenue strategy, developing new business opportunities and.

Joined as the technical project manager, leading a team of 13 people from technical, finance & legal. I was responsible for defining the strategy, interpreting ToR (Term of References), preparing scope documents & details plan, distributing task, setting goals, maintaining communication, managing schedule and preparing monthly progress report.Key.

Hired as a Tech Lead and SPOC of VAS & m-Commerce part of Service Platform domain and looking after the design, planning, implementation, operation and end-to-end delivery to the internal and external stakeholders of all VAS nodes including SMSC (Comviva), MSP, MIO, MOIP, VPN, SNA & ADMP (Ericsson) and 3rd party nodes (RBT, sGate etc.). In addition to.

• I was responsible for the overall O&M of different VAS nodes which covers SMSC, MDSP, USSD, LBS, MCA and ADC. I worked as a 2nd level support for VAS related complaints. My daily responsibilities covered health check.
• Automatic Device Management Platform (ADMP) – Ericsson
• Unstructured Supplementary Service Data (USSD) – Comviva
• Location Based Service (LBS) – ZTE
• Missed Call Alert (MCA) – ZTE

• Major Responsibilities:
• Pre-paid Billing: Configuring Data of Charging Matrix, Number Analysis, Area Information Management, Package Maintenance, Billing for Voice, SMS & Data.
• Subscriber Management: Generate Activate subscribers in both IN and HLR by in house built Software.

Bachelor Of Science (B.Sc.), Computer Science And Engineering

Graduated in Computer Science and Engineering with a Major in Networking

Higher Secondary School Certificate, Science

Completed my Higher Secondary School Certificate in Science.

Secondary School Certificate, Science

Completed my Secondary School Certification in Science.