Murat Cinar Email & Phone Number

Malta

• Established and developed an international QA team from scratch fostering a strong Agile QA/SDET culture within the team• Driven the selection and implementation of a test automation framework for the company (Robot). Achieved 60% reduction in the regression test duration and automation of the new features parallel with development• Defined and implemented QA processes, introduced KPI's for measuring quality and effectiveness, driven the selection and deployment of the test management system (Xray), and developed new hire and technical training programs for the QA team.• Spearheaded the integration of test automation into the Continuous Integration (CI) pipeline using Jenkins, while standardizing performance testing processes to ensure consistent delivery of high-quality products.• Designed and leading the “Test Escape Analysis” process, leveraging site feedback to refine test strategies and continuous quality improvement• Working in close cooperation with the PO, Development & Devops teams to improve the overall quality and efficiency

Istanbul, Turkey

Managed multiple quality assurance and software verification teams within the Kandy organization, including:- Ribbon's Kandy Link (Spidr) Software Verification Team- Ribbon's Smart Office Client Software verification and QA team- Ribbon's Optus Loop Live Solution Backend and Clients Software verification and QA team- Ribbon's RTC Soft Phone Client and SDK Software verification and QA teamAchievements and responsibilities during this role:• Oversaw the implementation of Agile software development practices across all verified products,with QA teams ensuring in-sprint quality assurance within development scrums and SV teams handling solution integration and customer acceptance testing.• Led the development and deployment of Selenium and Appium-based test automation frameworks,improving testing efficiency across all verified products.• Represented QA and software verification in the international project team, ensuring alignment on quality standards and objectives.• Responsibilities also include developing test strategies, measuring and presenting pre & post-production software quality metrics, driving test escape analysis & RCA’s for improvement.

Istanbul, Turkey

• Led the software verification and quality assurance team, overseeing both manual and automated testing for Ribbon's WebRTC Gateway product, Kandy Link, as well as business clients such as SmartOffice and Skype for Business.• Ensured rigorous quality assurance across Agile Scrum teams, driving adherence to best practices and enhancing overall product quality.• Driven API-based automation development, significantly improving testing efficiency and coverage.• Served as the QA lead within an international project team, ensuring consistent quality standards were maintained throughout the development lifecycle.

Istanbul, Turkey

This position includes below 3 complementary roles:Software Quality Assurance PrimeResponsible for analyzing software quality & driving quality initiatives for the applications design organization in Netas including: - Highlighting any quality gaps working with different teams/roles and drive to resolution - Prepare/drive deep dive reports and resolution actions on the problematic areas and focus customers working with the related parties - Drive an RCA initiative as a tool of addressing quality issues including process changes and software enhancements and creating quality awareness. - Define and maintain a metrics measurement system to assess Design Quality and Effectiveness of the organisation - Drive the preparations for periodical quality reviews to the larger organization working with multiple parties including design, support and exec team - Measurement and analysis of quality metrics and presenting periodic quality outline reports to the organizationTest Automation and Tool Development Team ManagerLeading the team responsible for RCS project test automation and automation tool development, a key contributor to Continuous Integration software quality improvements in NetasBusiness Intelligence & Analytics Team ManagerLeading the Business Intelligence & Analytics team in Netas (starting Dec 2014)

Managing the product support team responsible for Genband's (ex Nortel) C20 solution OAM component and Genius ATCA platform supportResponsible for people development, escalation management and overall support strategy. Working in collaboration with Genband Customer Accounts, Tier 1-2-3 support teams all over the globe.

Responsible for following up and driving the corporate customer support targets within Netas GPS team and representing the team within the other Nortel GPS groups for related actionsPreparing reports for analyzing the current situation of the team by using data analysis tools LSS Greenbelt in training: Responsible for preparing PMCS analysis and following up the deployment of the ongoing DMAIC and DMADV black belt projects to GPS organization.

Providing solutions for the technical problems reported from Customer sites worldwide on Nortel CS2K solution including:- Billing and Metering software product support - Services and Intelligent Networks (IN) software product support

Involved to various design projects and provided design sustaining support on CS2K VOIP platform and DMS Voice SwitchDesign Projects completed: BRI - TUP interworkingOperational Measurement system for TTReal time enhancement for metering softwareBackward Metering for Morocco

Responsible for the Operations center (NCC) of Mobitex Mobile Data Communication system

Bachelor Of Science (Bsc), Electronics And Telecommunication Engineering

Master Of Arts (Ma), Economics