Rhonda Marshall Email and Phone Number
Rhonda Marshall work email
- Valid
- Valid
- Valid
Rhonda Marshall personal email
Partnering with consumer finance organizations to add transformational payment solutions.
Aci Worldwide
View- Website:
- aciworldwide.com
- Employees:
- 4720
-
Director, Customer Success - Consumer FinanceAci Worldwide Feb 2024 - PresentIrving, Tx
-
Business Development ExecutiveAci Worldwide May 2020 - PresentDallas-Fort Worth Metroplex
-
Shared Services Manager - Policies And ProceduresNissan Motor Acceptance Corporation Jan 2018 - May 2019Irving TxEnsure all NMAC Policies and Procedures are written and up-to-date and compliant with Legal and Regulatory requirements. My team reviews documents for proper format and process flow and facilitates approvals with Legal and Compliance as well as department heads. We are also responsible for annual reviews for all procedures and three-year reviews for policies. Team members provide technical writing training for department contact and maintain follow-up on document statuses. Our most recent accomplishment was to coordinate an effort to have all department desk procedures (220+) converted to a consistent format and published in one repository within a 10-month period.
-
Sr. Manager, Consumer CommunicationsNissan Motor Acceptance Corporation Oct 2015 - Jan 2018Irving, TxResponsible for the strategic oversight of two departments: Retail Customer Service and Lease Customer Network. Our 260+ employees provide support for Nissan Motor Acceptance Corporation and Infiniti Financial Services customers in all 50 states through inbound phone activity, customer portal live chat, and outbound lease end-of-term education and marketing. It is my responsibility to ensure we deliver a superior customer experience in the manner the customer prefers to communicate. Current projects include chat and e-mail expansion, self-service portal enhancements, and a PBX/IVR upgrade.
-
Manager, Transaction ProcessingNissan Motor Acceptance Corporation Apr 2012 - Oct 2015Irving, TxManage of a team of 60+ employees in four separate sub-departments of Transaction Processing: Account Processing, Payoffs and Terminations, Financial Processing, and Title Services. We ensure the timely and accurate processing of all NMAC and IFS financial and title related, in-house transactions monthly. Responsiblities include oversight of all monthly payment transactions through our various payment vendors; managing the relationship, performance, budget, and fee oversight for our title services vendor; department budget management; leadership training for supervisors and team leads; overall employee development and motivation; and project management. -
Manager, CollectionsNissan Motor Acceptance Corporation Mar 1989 - Apr 2012Irving, TxFrom 2007 to 2012 I led a team of 85 employees including four supervisors and eight team leads. My primary responsibilities were to manage all day-to-day collections call center activities and credit loss prevention for retail and lease accounts between 45 and 120 days past due. In addition, I also managed the collections support team whose duties included mechanic's lien follow-up, repossession processing, and reinstatements. Additional responsibilities included managing and evaluating collection support vendors, setting goals and strategies for team, oversight of the employee performance score cards, budget management, and charge-off account reviews and approvals. Prior to 2007, I held numerous positions with increasing levels of responsibility in Collections. While managing the Front-End Collections department, I was tasked with outsourcing a portion of our operation to Delhi India. My group was the first at NMAC to deploy a successful offshore initiative which is still in operation today.
Rhonda Marshall Skills
Rhonda Marshall Education Details
-
Business Administration, Management And Operations -
Business - Accounting
Frequently Asked Questions about Rhonda Marshall
What company does Rhonda Marshall work for?
Rhonda Marshall works for Aci Worldwide
What is Rhonda Marshall's role at the current company?
Rhonda Marshall's current role is Modernizing Billing and Payments / Driving Digital Transformation.
What is Rhonda Marshall's email address?
Rhonda Marshall's email address is ta****@****mac.com
What schools did Rhonda Marshall attend?
Rhonda Marshall attended Amberton University, Northeastern College.
What are some of Rhonda Marshall's interests?
Rhonda Marshall has interest in Education.
What skills is Rhonda Marshall known for?
Rhonda Marshall has skills like Automotive Finance, Process Improvement, Customer Satisfaction, Forecasting, Financial Analysis, Budgets, Strategic Planning, Outsourcing Management, Title Services, Payment Systems, Project Coordination, Collections Management.
Who are Rhonda Marshall's colleagues?
Rhonda Marshall's colleagues are Kamrul Zaman, Gemma Newman, John Lock, Arnold Tao Chun Yu, Fabin Jalaludeen, Faisal Usmani, Pritesh Parekh.
Not the Rhonda Marshall you were looking for?
-
Rhonda Marshall
Greater Pittsburgh Region3aol.com, wccc.edu, firemancreative.com6 +172424XXXXX
-
Rhonda Marshall
San Antonio, Tx -
4gmail.com, ibcadvancedalloys.com, fluidwaste.com, steadyserv.com10 +131743XXXXX
-
Rhonda Marshall
New York, Ny2gmail.com, dalemed.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial