Rhys Baker Email & Phone Number

Madison, Wisconsin Area

Performed research on the Bar Examination or other research goals prompted by jurisdictions or management with the Director of Testing and Research and the Deputy Director of Testing. Also lead the Test Development department in performing grading and Quality Control post Bar Examination, and performed scaling of the Bar Examination with the Deputy Director of Testing.

Managed centers with compliance concerns, developing both center staff and center leadership to remain compliance focused. Responsible for interpretation of the Standard Operating Procedures and Federal Food and Drug Administration regulations within a center, and ensuring that these requirements were fulfilled thought-out the center. Hosted and performed audits in multiple locations with both internal and governmental audits.

Champaign, Il

In this role, I am considered a key member of the Center Leadership Team charged with ensuring only the highest quality products are being collected; I verify accurate shipments; and collaborate with Regional Managers on presentations for the General Manager. Additionally, I complete internal, compliance, and performance audits, and assist in hosting Auditors; address findings by formulating solutions/corrective actions.Employing a mastery of Talecris’ SOPs, I conduct employee observations aligned with cGMP to verify that correct procedures are used; track/trend errors. I use FIFO Systems to maintain/track inventories.

Champaign, Il

In this role, I built and fortified outstanding strategic relationships with donors by providing superior levels of customer care/support; conducted tests with donors to ensure suitability; and performed quality control tests to verify that all equipment operated as expected. I was responsible for mitigating customer concerns/issues. I routinely partnered with peers to complete projects, and facilitated training for new hires. I served as the Safety Committee chair.