Ria Arora Email & Phone Number

Cologne, North Rhine-Westphalia, Germany

• Responsible for the conception, implementation, and monitoring of Flight & Ground OPS measures with the aim of reducing Eurowings' CO2 emissions in accordance with Lufthansa Group's targets• Leading an inter-disciplinary team of fuel efficiency experts, pilots, and data analysts to implement the requirements of the OPS Sustainability Program at Eurowings

Frankfurt Am Main, Hesse, Germany

Project 1: Nov’22 - Mar’23Sustainable Choice Add-on Service @Lufthansa Cargo• Developed a pricing model for Sustainable Aviation Fuel (SAF) on A321 freighter as part of the add-on service offer called Sustainable ChoiceProject 2: Apr’23 - Jul’23Product Owner for 'Digital Sales Assistant' @Lufthansa Cargo• Roll out the chat bot to cover 75% of digital customer demand and deliver a business case for the product to the boardProject 3: Sep’23 - Nov’23Entrepreneurial venture for Used Serviceable Material (USM) Trade @Lufthansa Technik Component Services• Supported the design and optimization of operational processes within the aviation components trading industry, focusing on streamlining workflows, reducing costs, and improving efficiencyProject 4: Jan’24 - Mar’24Communications, OPS Sustainability Program @Lufthansa Group• Conducted a workshop with pilots from 10 airlines of the Group to design pilot personas focusing on the sustainability outlook of the pilot community

Paris, Île-De-France, France

• Advised on asset management with Net Zero Carbon ambition - diagnosis, scoring, business plans, valuation, arbitration, and financial modeling• Designed financial, legal, and fiscal structuring of real estate transactions• Revamped urban development strategies at the scale of district, city, and/or territory• Advocated performance plans, portfolio optimization, and master plan designing & implementation

Marseille, Provence-Alpes-Côte D'Azur, France

• Benchmarked the current carbon emission and electricity neutrality status of the company with that of the competitors by studying ESG reports• Reconciled certification targets like BREEAM and LEED for 30+ European offices/warehouses by revising each property's energy efficiency data• Created a roadmap of short-term to long-term real estate sustainability goals for the ESG 2022 report• Consolidated sustainability projects data, such as LED lighting and solar panel installations status, from 15+ regions around the world for the global head office to improve facility management

Paris, Île-De-France, France

• Collected and processed data from a variety of sources including web, surveys, and social media to assess the reach of policies published by different departments• Managed and assisted on analytics initiatives by creating data analysis, business reporting, data visualizations, and management dashboards that deliver actionable insights for intelligent business decision-making• Collaborated with leading communications staff across the OECD to ensure that key trends and insights are properly communicated to all relevant stakeholders• Captured business requirements and critical specifications from briefings by stakeholders and delivered analytics outputs

India

• Analyzed the start-ups’ social media presence based on engagement, impressions, reach, and referrals to devise outreach strategies• Performed competitor analysis for Edgistfy and studied brand positioning based on factors such as market share, pricing, differentiators, geography, and customer satisfaction• Presented findings via easy-to-understand visualizations of growth strategies and market analysis• Pioneered strategic analyses and recommendations to help develop long-term divisional strategy and to come up with new business initiatives like an online marketplace for connecting warehouse equipment lenders and customers

India

MedixFora is a new high-end Solutions and Services Company for the Healthcare Industry, aimed at catering to Doctors, Paramedics, Hospitals, Patients and the Pharmaceutical Industry as a mass distributor.• Translated customer data into stories on Data Studio using KPIs like new/returning order, average order value, and customer lifetime value• Studied trends such as order fulfilment rate, order accuracy, order cycle time, change orders, and inventory turnover ratio for improving quality of service• Participated in stakeholder value enhancement meetings and analyzed their needs to capture and redefine monthly reporting requirements• Designed a template with relevant insights for monthly reporting of order delivery to hospitals, clinics, and other government facilities

Msc, Global & Sustainable Business

Courses: Renewable Energy Sourcing, Sustainability Challenges & the Economy - Food, Data, Health, Real Estate, and Retail Sector.

Masters In Management, Business Management

A highly reputed Business School in France. Ranked 9th worldwide for Masters in Management under Financial Times (FT) Rankings 2021..

B.Tech, Computer Science

Obtained First Division with expertise in: Data Analysis, SQL, Quantitative Analysis, Data Structures, DBMS, Computer Networks