Rian Koons, Mba Email & Phone Number

King Of Prussia, Pa, Us

Mechanicsburg, Pennsylvania, United States

Created and documented processes to align department of 65 people. Led team of 14 people to achieve set KPIs. Worked on additional projects to improve scalability and performance, including product launches and new branch openings. Built reports and dashboards in Salesforce to maximize productivity.

Mechanicsburg, Pennsylvania, United States

Appointment CoordinatorGrew and maintained relationships with regional sales teams. Bridged communication across lines of business through verifying appointment integrity and ensuring successful opportunities. Maximizing schedule to increase revenue.

Orlando, Florida, United States

Coordinator, Shift SupervisorUse of SAP and company-developed applications to adjust staffing adhering to budget and track operating status. Negotiates with guests to resolve concerns, ensuring satisfaction, and delivering on company promise. Promotes employees’ growth through interpersonal development and goal setting to achieve success within the company. Leads 30 direct reports through decisions and delegations to achieve safety, capacity, and cleanliness goals. Built partnerships with other lines of business to achieve cohesionDisney TrainerModels, actively teaches, and reinforces the delivery of company procedures. Welcomes, motivates, and mentors employees in a constantly changing environment. Trained over 150 employees over the course of multiple sessions. Facilitated a launch of new training software in our area by testing and supporting the training team during our reopening following a pandemic. Supports supervisors to maintain guest and staff safety. Attractions HostEnsures guest safety while on the attraction. Operating heavy machinery in a themed fast paced, safety focused environment. Received more than 100 written compliments from guests and supervisors. Accustomed to collaborating with international guests speaking in front of large crowds, using public address systems, and navigating conversations with multiple spoken languages.

Orlando, Florida, United States

Worked on drafting legal documents dealing with final judgements in foreclosure cases. Researched bankruptcy topics.

Orlando, Florida

Earned 3rd degree black belt. Taught martial arts to children, teens, and adults. Opening and closing responsibilities for the school. Brought in 30 additional students by increasing operating hours.

Celebration, Florida, United States

Worked in conjunction with the Marketing Director to bring in an additional million dollars in revenue, an increase of 25% from previous years. Implemented improvements to the store computer systems to increase hourly capacity, serving more than 120 tickets per hour.

Master Of Business Administration - Mba, Professional Track

Bachelor'S Degree, Legal Studies

Associate Of Arts - Aa, General Studies