Research and data mining to expand and generate new clients Qualify and make B2B outbound calling, email campaigns, social media connections, blogs, direct mail, joint ventures etc. Perform online presentations to broaden knowledge about the Intec product line to Intec clientsClosing of sales and bringing on new dealers for Intec

Communicating with target clients and managing customer relationshipsMaintaining and updating customer databasesConducting market researchHandling Social Media Accounts Contributing to, and developing, marketing plans and strategies

Provide technical support solutions according to the scope of work and service level requirements.Ensures call quality are observed in resolving customer care needs .Adheres to client's defined processes and procedures and company policies.Ensures that a positive client image is portrayed at all times.Recognize when a problem or query should be transferred to another department or a second level support.

Converting Inquiries into salesSkilled in providing excellent customer serviceGiving information to clients regarding their inquiries about the productsDocument customer issues and escalate when appropriateGive personalized solutions.