Rian Septiawan Email & Phone Number

Jakarta, Indonesia

Tebet, Jakarta, Indonesia

As PTI Executive, I have responsibility to :• Presales Activity : Assisting Sales Team explain detailed products to prospect clients• Product Knowledge Training to Internal Staff such as New hires, Sales Team• Aftersales Activity : Design an effective training timeframe that suits the client's needs.• Work closely with clients/Business Partners to schedule training sessions and ensure all training schedules are properly executed during implementation. (Offline/Mostly Online)• Evaluate and identify areas for improvement and enhancement in the product knowledge delivery process.• Create product documentation in the form of training reports, manuals and video tutorials.• Provide information on client needs and propose improvements to the application or product features based on feedback and insights gained from users.

Greater Jakarta Area, Indonesia

Major Duties and Responsibility : - Identify and gather user business requirement- Mapping requirements to product module related- Provide design solutions- Configure and Setting up the Application System to support proposed model- Perform System Integration testing dan User Acceptance Test- Training user- Develop project documentation- Report activity to project manager- Collaborate with other project team member- Support After Go Live

Greater Jakarta Area, Indonesia

As Product Consultant Supervisor, I have responsibilities :1. To manage the team so that the knowledge held by each individual is evenly distributed and continues to increase2. Supervise the team so as not to get off track than should be in serving customers3. Handling outsourcing payroll for several related companies (Adidas, Carro, TokoTalk, ADX Asia, Insight Robotics, etc)4. Delegate the team to keep user's retention (prevent increasing churn)5. Manage the training online's schedule by Product Consultant

Bina Sentra, Bidakara Building, Tebet, Menteng Dalam, Jakarta Selatan

As Product Consultant, I have responsibility such as :- Learn more about HR, especially payroll, compensation and benefits, PPh21, BPJS, and labor regulations in Indonesia- Giving Product Knowledge an Training Users- Maintaining the retention rate of users- Answer questions and handle complaints from users through intercom, emails, mobile messaging and phone- Follow-up high potential user- Product beta-testing to help Devlopment division to ensure that the features made are running well- Give and accept feedback/intake about product

Bina Sentra, Bidakara Building, Tebet, Menteng Dalam, Jakarta Selatan

Yogyakarta Area, Yogyakarta, Indonesia

I taught my students about Biology and English to High School Students privately

Yogyakarta Area, Yogyakarta, Indonesia

I taught my students about Biology and English to High School Students in a room

Bachelor Of Science - Bs, Biology, General, 3,72

Activities and Societies: During my time in college I was an assistant for several laboratories for practical purposes, then I was active.

Bachelors, Biology/Biological Sciences, General, Cumlaude