Dar-ul-Madinah International Islamic Education System aims at providing our future generations with basic Islamic and quality education within Shari’ah, social and cultural boundaries to produce practising Islamic preachers, professionals, scholars and experts in Islamic jurisprudence equipped with excellent attributes required to reform and rectify our society.

Hajj, Umrah, Baghdad, Ajmer and many more Ziaraats.

Collection and Deliver of ItemsAllocating DriversCustomer ServiceAccounts AdminLiasing with suppliersVehicle Maintenance

Inbound and Outbound Calls / Email correspondenceDealing with International complaints resolutionEffective first time resolution on calls and email queries.Investigation analysis for contact centreLiaising with international branches of company to resolve customer enquiries.

Managed contact centre and office operationsInbound/ Outbound Contact Centre ExperienceManagement of 35 EmployeesAssisted I.T and telephony setupResponsible for setting new company and system processes and Roll out companywideChaired monthly directors meetings and staff appraisalsManaging resources, staff schedules and meetingsSetting targets and managing performanceCall monitoring and coaching for telephone staffManaging and presenting training sessions for… Show more Managed contact centre and office operationsInbound/ Outbound Contact Centre ExperienceManagement of 35 EmployeesAssisted I.T and telephony setupResponsible for setting new company and system processes and Roll out companywideChaired monthly directors meetings and staff appraisalsManaging resources, staff schedules and meetingsSetting targets and managing performanceCall monitoring and coaching for telephone staffManaging and presenting training sessions for new/ existing staffCall centre IT System/ Servers/ VoIP/ PC/ Software experience Show less

Managing and Coordinating Utility Services [Gas, Electric, Water and Telecoms associated with residential and commercial developments in the Midlands.Preparation of Applications Negotiating with ConsultantsFeasibility StudiesBudget QuotationsPreparation and Vetting of Utility Drawings using AutoCAD

Management of Developer portfolio which includes David Wilson Homes, Barratt Homes, Redrow, Persimmon and Jelsons.Dealing with contracts and contract renewals.Communication with above developers on a regional and site level across all UK sites.Carrying out site visits on newly built properties.Consulting sites on energy requirements i.e. electric/ gas meters, heating systems, energy efficiency and building requirements.Presenting to Developers on the ‘System… Show more Management of Developer portfolio which includes David Wilson Homes, Barratt Homes, Redrow, Persimmon and Jelsons.Dealing with contracts and contract renewals.Communication with above developers on a regional and site level across all UK sites.Carrying out site visits on newly built properties.Consulting sites on energy requirements i.e. electric/ gas meters, heating systems, energy efficiency and building requirements.Presenting to Developers on the ‘System Thinking’.Working on the Lean way of working, analysing a process and removing any waste from it. Show less