Ricardo Hernandez

Ricardo Hernandez Email and Phone Number

Director of Business Operations at Wizeline @ Wizeline
san francisco, california, united states
Ricardo Hernandez's Location
Zapopan, Jalisco, Mexico, Mexico
Ricardo Hernandez's Contact Details

Ricardo Hernandez work email

Ricardo Hernandez personal email

n/a
About Ricardo Hernandez

Ricardo Hernandez is a Director of Business Operations at Wizeline at Wizeline. He possess expertise in business analysis, project management, requirements analysis, integration, management and 11 more skills. He is proficient in English and Spanish. Colleagues describe him as "I had the opportunity of working with Ricardo in one of my projects during my career at Wizeline. He is an amazing Project Manager and in my time working with him, he also acted as a really good Product Owner, showing a really strong sense of ownership for his projects. I would totally recommend Ricardo for managing any kind of project for any kind of company."

Ricardo Hernandez's Current Company Details
Wizeline

Wizeline

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Director of Business Operations at Wizeline
san francisco, california, united states
Website:
wizeline.com
Employees:
877
Ricardo Hernandez Work Experience Details
  • Wizeline
    Director Of Business Operations
    Wizeline Apr 2024 - Present
    Zapopan, Jalisco, Mexico
  • Wizeline
    Delivery Director
    Wizeline May 2022 - Mar 2024
    Zapopan, Jalisco, Mexico
  • Wizeline
    Senior Delivery Manager
    Wizeline Jan 2022 - May 2022
    Zapopan, Jalisco, Mexico
  • Wizeline
    Account Program Manager
    Wizeline Oct 2021 - Dec 2021
    Zapopan, Jalisco, Mexico
  • Wizeline
    Senior Program Manager
    Wizeline Jan 2021 - Oct 2021
    Zapopan, Jalisco, Mexico
  • Wizeline
    Program Manager
    Wizeline Nov 2020 - Jan 2021
    Guadalajara, Mexico Metropolitan Area
  • Wizeline
    Senior Project Manager
    Wizeline Apr 2020 - Nov 2020
    Guadalajara, Mexico Metropolitan Area
  • Wizeline
    Project Manager
    Wizeline Oct 2018 - Apr 2020
    Guadalajara, Mexico Metropolitan Area
  • Dxc Technology
    It Program Manager
    Dxc Technology Apr 2018 - Sep 2018
    Guadalajara Area, Mexico
    Working in PMO for Micro Focus in a strategic program which simplifies business processes by transforming application architecture to a cloud-based pre-configured architecture that is tailored for Software Business
  • Dxc Technology
    Technology Business Management Consultant
    Dxc Technology May 2017 - Sep 2018
    Guadalajara Area, Mexico
    Translate executive vision into technical requirements and subsequent deliverables to provide on time and accurate information to decision makers by increasing transparency into how IT efforts are performing and aligning with the business, as well as cultivating consistency across IT to enable more predictable results, driving greater efficiency. Provide timely and transparent access to reports and insights to bring better understanding of the Cost, Consumption and Value of IT.- Provide analytical support to spend owners for ongoing financial management including monthly actuals reporting, quarterly forecasts and variance analysis and justifications for operating and capital expenses.- Maintain forward-looking financial plans to support operational priorities.- Function as a key member of financial planning team to facilitate spend planning, adjust to budgets/forecasts and align to shifting business needs.- Prepare drafts of financial management reports and support its presentation to senior management.- Analyze technology costs in terms of business value and identify performance metrics for business intelligence, insights and trends.- Analyze technology costs to identify variances from targets on monthly/quarterly/annual reports.
  • Dxc Technology
    It Business Consultant
    Dxc Technology Apr 2017 - Oct 2017
    Guadalajara Area, Mexico
  • Hewlett Packard Enterprise
    Strategic Programs It Business Consultant
    Hewlett Packard Enterprise Jan 2016 - Mar 2017
    Guadalajara Area, Mexico
    Plan and oversee key strategic programs and IT initiatives, engaging with senior leaders to analyze opportunities and frame up plans for fast execution. Analyze data to support decision making and drive action using technologies such as SQL Server, .NET, and big data platforms such as Vertica or Hadoop. Lead small core teams to deliver solutions to broad audiences and have a customer first, flexible mindset. - Establish and maintain relationships with key decision-makers at the top of the business, function, geography or organization as well as key tactical leaders. Use extensive business knowledge at domain level to drive engagement for the largest Information Technology (IT) initiatives. Proactively engage in strategic business planning where there is IT impact; influences overall business strategies of customer organizations.- Communicate strategic IT decisions and plans and works to achieve alignment at the top level of the business, function, or geography.- Identify leverage opportunities where IT can provide cost-effective, standard solutions to meet the needs of multiple business/function/geography organizations.- Actively participate in IT projects to ensure that business, function, and geography “customers” are included appropriately and ensure that they receive sufficient and timely communications.- Promote best practices found in working with one business/function/geography to other business and function organizations.- Identify the need for new IT processes as well as significant improvements to major IT processes and drive the development and implementation of those Leads or contributes to enterprise-wide solutions that impact multiple businesses, functions, and/or countries. Lead and contribute in a significant way to major projects or critical business processes.
  • Hewlett Packard Enterprise
    It Portfolio Planning Manager
    Hewlett Packard Enterprise Aug 2015 - Jan 2016
    Guadalajara Area, Mexico
    - Lead complex data and business analyses to develop business plans, and identifies recommendations and insights.- Work independently to construct highly complex statistical and financial models to forecast business performance, coaching others on model development.- Establish the metrics required to measure business performance, and develop the process for identifying and addressing performance gaps.- Lead cross-functional teams across the entire span of business planning activities.- Contribute to priority projects by adding creative insights and developing recommendations.- Partner with business leaders to develop business plans and proactively identify new opportunities.- Manage quantitative and qualitative business models and analyses to support multiple, large projects.- Contribute to proactive business planning activities and priority projects.
  • Hp
    Project Manager
    Hp May 2012 - Oct 2015
    Guadalajara Area, Mexico
    Manage IT projects using standard methodologies based on industry leading practices from the Project Management Institute (PMI), IT Infrastructure Library (ITIL), Lean Sigma and Agile (SCRUM & Scaled Agile) focused on portals, applications & interfaces for Electronic Software Distribution leading global teams with efforts spanning multiple OS’s, software, hardware, change management, and support processes.• Setting budgets and agreeing project time scales and deadlines with clients.• Single point of contact for all communications between the customers, development and Business Unit IT.• Managing staff to ensure that all milestones are achieved within the agreed timeframes.• Ensuring effective quality control processes are in place to monitor deliverables produced.• Maintaining client relationships.• Responsible for identifying, analyzing, measuring and managing project risks.• Ensuring that projects conform to SLDC or Agile methodologies and required standards.
  • Hp
    It Business Analyst
    Hp Apr 2011 - May 2012
    Guadalajara Area, Mexico
    Multiple projects focused on web services & stores for hp.com• Analyzed the current state of the processes. Prepare the AS-IS process maps and the TO-BE scenarios.• Interacting with the client for requirement gathering, designing and reporting.• Bridging the gap in domain understanding between the client and technical team. Coordinating with the stake holders to translate the business requirements into actual project plan.• Creating detailed Functional Specifications (FS).• Creating Use Cases, User Interface Designs, Report Specifications, Print Specifications and System to System Interfaces.• Working with the development team to get the bugs fixed.• Creating Change Request Documents.• Analyzing the change request and coordinating the changes required with the development team.• Training new resources.
  • Hp
    Sap Bw L3 Application Support
    Hp Jan 2008 - May 2011
    Guadalajara Area, Mexico
    • SAP BW/BI experience, which includes Data-Modelling, Data Extraction, Data Loading, Scheduling, Monitoring, Reporting and Performance Tuning.• Worked on designing/creating Info Objects, Info Sources, Transfer structures, and Communication structures, Standard and Custom Info Cubes, Data Store Object (DSO).• SAP BW/BI, documenting, design and Analysis of reports Using BExAnalyser.
  • Hp
    Ipg It Outsourced Application Transition
    Hp Aug 2007 - Jan 2008
    Toronto, Canada Area
    A set of 10 applications related with the IPG business where migrated from an external contractor to HP-IT. For this matter I worked in Toronto, Canada to receive the applications from the external contractor and continue the support in Mexico within the HP-IT department.
  • Hp
    L1/L2 Global Application Support
    Hp May 2005 - Aug 2007
    Guadalajara Area, Mexico
    • Understanding application and communication of the support processes within the team and to the customers. • Participation in Testing, UAT, and Move to Test • Interfacing with users and related partners.• Providing technical and application support. Acting as a technical liaison between users and other IT service providers.• Documenting all issues, resolution for all the critical problems and maintaining a Knowledge repository.
  • Hp
    Cms Product Testing Engineer
    Hp Jun 2004 - May 2005
    Guadalajara Area, Mexico
    In charge of the Analysis, Design, Development, Implantation, Maintenance and Support of the firmware test system for the copiers and MFP’s area, using TCL, PATT, UNIX/LINUX and Clear case.

Ricardo Hernandez Skills

Business Analysis Project Management Requirements Analysis Integration Management Itil Sdlc Process Improvement Business Intelligence Team Leadership Business Process Software Project Management Sql Business Process Improvement Tbm Cost Transparency

Ricardo Hernandez Education Details

Frequently Asked Questions about Ricardo Hernandez

What company does Ricardo Hernandez work for?

Ricardo Hernandez works for Wizeline

What is Ricardo Hernandez's role at the current company?

Ricardo Hernandez's current role is Director of Business Operations at Wizeline.

What is Ricardo Hernandez's email address?

Ricardo Hernandez's email address is ri****@****ine.com

What schools did Ricardo Hernandez attend?

Ricardo Hernandez attended Wizeline Academy, Iteso Universidad Jesuita De Guadalajara.

What skills is Ricardo Hernandez known for?

Ricardo Hernandez has skills like Business Analysis, Project Management, Requirements Analysis, Integration, Management, Itil, Sdlc, Process Improvement, Business Intelligence, Team Leadership, Business Process, Software Project Management.

Who are Ricardo Hernandez's colleagues?

Ricardo Hernandez's colleagues are Julio Gutierrez, Rodolfo Bocanegra, Cong Bui, Osvaldo Estrada Cortés, Daniel Moreno Martinez, Perla P., Karla Yuriza Espiritu Sandoval.

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