Ombudsman Analyst Senior
Current
May 2024 - Present
AeroLeads people directory · profile
Ricardo Gomes Email & Phone Number
Customer Excellence Analyst at Nubank
at
Nubank
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Excellence Analyst at Nubank
Location
São Paulo, São Paulo, Brazil
Company size
Who is Ricardo Gomes? Overview
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Quick answer
Ricardo Gomes is listed as Customer Excellence Analyst at Nubank at Nubank, a company with 2936 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Ricardo Gomes.
Ricardo Gomes previously worked as Ombudsman Analyst Senior at Nubank and Ombudsman Analyst Pleno at Nubank. Ricardo Gomes holds Master Of Business Administration - Mba, Project Management, 9.75 from Mba Usp/Esalq.
Company email context
Email format at Nubank
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Nubank
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Profile bio
About Ricardo Gomes
Graduado em Publicidade e Propaganda e Especialista em Gestão de Projetos pela Universidade de São Paulo. Trabalho com Customer Experience há 9 anos, sendo 4 deles no Nubank e atualmente alocado na área de Ouvidoria com foco no impacto reputacional derivado de Reclame Aqui e outras instâncias de segundo grau.
Listed skills include Microsoft Office, Adobe Illustrator, Adobe Photoshop, Microsoft Powerpoint, and 14 others.
Current workplace
Ricardo Gomes's current company
Company context helps verify the profile and gives searchers a useful next step.
Nubank
13 roles
Ricardo Gomes work experience
A career timeline built from the work history available for this profile.
Ombudsman Analyst Pleno
Jul 2023 - May 2024
Customer Excellence Analyst Pleno
Jun 2021 - Jul 2023
Customer Excellence Analyst Junior
Apr 2020 - Jun 2021
Web Designer Junior
Target Mais
May 2019 - Apr 2020
Estagiário De Web Design
Target Mais Publicidade
Oct 2018 - May 2019
Estagiário De Marketing
Responsável pela criação e execução de planos de marketing, prospecção de novos clientes B2C e B2B, contato com possíveis influenciadores do meio artístico, design de peças para campanhas ON e OFF, gerencia do canal de vendas físico e online (DAFITI, SHOP2GETHER e SHOPIFY) e auxilio no pré e pós venda dos clientes em geral.
Feb 2018 - Aug 2018
Estagiário De Marketing
Responsável pelo suporte aos clientes, gerenciar vitrine de vendas online (XTECH), executar ações administrativas e mercadológicas, executar logística de envio, realizar pesquisas de mercado, fazer orçamentos e finalizar pedidos de compras, editar imagens e auxiliar em projetos especiais como Pop Up Store TSF na Casa Pantene 2017 e Pop Up Store TSF Oscar.
Oct 2016 - Feb 2018
Assistente Administrativo
Malu Doces
Responsável pela implementação e por gerenciar os canais de venda online (VTEX e Mercado Livre), executar ações administrativas em geral, acompanhar o desempenho de vendas e gerar relatórios sazonais, supervisionar e executar logística de envio e dar suporte aos clientes do PDV online e físico.
Apr 2014 - Oct 2016
Assistente Comercial (Temporário)
Rakuten Brasil
Responsável pelo acompanhamento de pedidos e controle de vendas internas, prospecção de novos clientes, agendamento de reuniões e atualização da base de dados.
Aug 2013 - Dec 2013
Estagiário De Ensino Médio
Responsável pela gerência dos canais de social media, design de peças para campanhas ON e OFF, auxiliar na produção de eventos, fotografar eventos em geral, auxiliar na criação e divulgação de campanhas de incentivo interna e externa, realizar o atendimento comercial de orçamentos e negociações e dar suporte geral ao setor de marketing do grupo de empresas.
Jun 2012 - Aug 2013
Atendente De Telemarketing
Responsável pelas pesquisas de satisfação pós venda relacionada aos serviços de revisão dos automóveis.
Aug 2011 - Feb 2012
Atendente De Restaurante
Responsável pelo atendimento dos clientes e manutenção das áreas do restaurante em geral.
Jun 2009 - Nov 2009
Team & coworkers
Colleagues at Nubank
Other employees you can reach at nubank.com. View company contacts for 2936 employees →
TR
Thuany Ramalhoso
Colleague at Nubank
São Paulo, São Paulo, Brazil, Brazil
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PL
Patricia Lavor
Colleague at Nubank
São Paulo, São Paulo, Brazil, Brazil
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TR
Thiago Ramos Da Silva
Colleague at Nubank
São Paulo, São Paulo, Brazil, Brazil
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IS
Isael Santana
Colleague at Nubank
São José Dos Campos, São Paulo, Brazil, Brazil
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BG
Bruno Gori Valiate
Colleague at Nubank
São Paulo, São Paulo, Brazil, Brazil
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GR
Geovana Rocha
Colleague at Nubank
São Paulo, São Paulo, Brazil, Brazil
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LG
Leslie G. Bueno Fuentes
Colleague at Nubank
Puebla, Puebla, Mexico, Mexico
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NH
Nimay Hodick
Colleague at Nubank
São Paulo, São Paulo, Brazil, Brazil
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VR
Victor Ruan Ye
Colleague at Nubank
Brazil, Brazil
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BC
Bruno Cerejo
Colleague at Nubank
Barueri, São Paulo, Brazil, Brazil
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Thuany Ramalhoso
Colleague at Nubank
São Paulo, São Paulo, Brazil, Brazil
View →
PL
Patricia Lavor
Colleague at Nubank
São Paulo, São Paulo, Brazil, Brazil
View →
TR
Thiago Ramos Da Silva
Colleague at Nubank
São Paulo, São Paulo, Brazil, Brazil
View →
IS
Isael Santana
Colleague at Nubank
São José Dos Campos, São Paulo, Brazil, Brazil
View →
BG
Bruno Gori Valiate
Colleague at Nubank
São Paulo, São Paulo, Brazil, Brazil
View →
GR
Geovana Rocha
Colleague at Nubank
São Paulo, São Paulo, Brazil, Brazil
View →
LG
Leslie G. Bueno Fuentes
Colleague at Nubank
Puebla, Puebla, Mexico, Mexico
View →
NH
Nimay Hodick
Colleague at Nubank
São Paulo, São Paulo, Brazil, Brazil
View →
VR
Victor Ruan Ye
Colleague at Nubank
Brazil, Brazil
View →
BC
Bruno Cerejo
Colleague at Nubank
Barueri, São Paulo, Brazil, Brazil
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2 education records
Ricardo Gomes education
Master Of Business Administration - Mba, Project Management, 9.75
Bacharelado, Comunicação Social - Publicidade E Propaganda, 9.0
FAQ
Frequently asked questions about Ricardo Gomes
Quick answers generated from the profile data available on this page.
What company does Ricardo Gomes work for?
Ricardo Gomes works for Nubank.
What is Ricardo Gomes's role at Nubank?
Ricardo Gomes is listed as Customer Excellence Analyst at Nubank at Nubank.
Where is Ricardo Gomes based?
Ricardo Gomes is based in São Paulo, São Paulo, Brazil while working with Nubank.
What companies has Ricardo Gomes worked for?
Ricardo Gomes has worked for Nubank, Target Mais, Target Mais Publicidade, Felicce, and T-Shirt Factory.
Who are Ricardo Gomes's colleagues at Nubank?
Ricardo Gomes's colleagues at Nubank include Thuany Ramalhoso, Patricia Lavor, Thiago Ramos Da Silva, Isael Santana, and Bruno Gori Valiate.
How can I contact Ricardo Gomes?
You can use AeroLeads to view verified contact signals for Ricardo Gomes at Nubank, including work email, phone, and LinkedIn data when available.
What schools did Ricardo Gomes attend?
Ricardo Gomes holds Master Of Business Administration - Mba, Project Management, 9.75 from Mba Usp/Esalq.
What skills is Ricardo Gomes known for?
Ricardo Gomes is listed with skills including Microsoft Office, Adobe Illustrator, Adobe Photoshop, Microsoft Powerpoint, Microsoft Excel, Microsoft Word, Atendimento Ao Cliente, and Marketing.
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