Ricardo M. Email & Phone Number

Bayamón, Puerto Rico

Guaynabo, Puerto Rico

- SB/SE- Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.- Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.- Evaluate work performance of subordinates and makes.

San Juan, Puerto Rico

• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.

San Juan, Puerto Rico

• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Coordinates, supervises and is accountable for the daily activities of business support, technical or production team or unit.
• Sets priorities for the team to ensure task completion. - Coordinates work activities with other supervisors.

Bayamón, Puerto Rico

• Overseeing and assessing customer service staff activities and providing them with regular performance-related feedback.
• Strategizing and monitoring the daily activities of customer service operations.
• Assisting customer service staff with duties where required.
• Training staff in areas of customer service and company policies.
• Managing phone coverage and customer flow to ensure proficient customer service.
• Investigating and solving customer service complaints.

San Juan, Puerto Rico

Sell merchandise and interact with customers according to GNC standards. Receive, check,and shelve merchandise. Keep store clean and uncluttered. Complete customer transactions using the POS register and GNC Tablet.

Guaynabo, Puerto Rico, Puerto Rico

Audit/Monitor all collections and recovery associates using a standard monitoring process (recorded & live monitoring) to ensure compliance with the Collection Operating Instructions and applicable laws; following business procedures to handle accounts appropriately and ensure effective skills are utilized to gain payments and ensure customer satisfaction..

Guaynabo, Puerto Rico, Puerto Rico

Administer collections according to required policies and procedures and perform all billing functions. Evaluate documents in collection systems and negotiate payments with customers through available payment methods. Oversee overdue accounts with help of automate systems and computers and assist customers with debt repayment plans.

Guaynabo, PR

Handle incoming calls or inquiries from clients, assists customers effectively by solving customer disputes, provide customer additional information, tactfully handles confrontational or stressful interactions with customers, complete supporting data entry as required, accurately captures customer information. Specialized services; bankruptcy, charged off.

Fort Buchanan, PR

Human resources general duties, payroll, benefits documentation. Processing recommendations for awards, decorations and promotions. While I was part of the Army Reserve I also had the opportunity to join the ROTC at college. As a cadet in the ROTC and due to my experience as a prior service military member I was in charge of small groups of cadets, leading.

Bo. Garrochales Arecibo, PR

Accurately organizing, filing and retrieving information regarding student’s records. Answering phone, assisting students and parents. Taking student’s attendance.

Bo. Factor Arecibo, PR

Responsible for overseeing the daily operations of medical facilities. Manage staff by assigning and delegating tasks as needed. Perform quarterly and annual employee reviews and provide constructive feedback on their performance to help them meet professional goals as well as corrective actions as needed. Develop protocols and procedures to improve staff.

Arecibo

Collects Medicaid reimbursements by gathering, coding, and transmitting patient care information; resolving discrepancies; adjusting patient bills; preparing reports.

Bachelor'S Degree

Certification

High School Diploma