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Ricardo Motta Email & Phone Number
SDR Manager
at
WeWork
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Who is Ricardo Motta? Overview
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Quick answer
Ricardo Motta is listed as SDR Manager at WeWork, a with 5276 employees, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Ricardo Motta.
Ricardo Motta previously worked as Client Loyalty and Partnerships Manager at Wework and Customer Experience & Support Manager at Wework Latam. Ricardo Motta holds Master Of Business Administration - Mba, Gestao Estratégica De Pessoas from Estácio.
Company email context
Email format at WeWork
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WeWork
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Profile bio
About Ricardo Motta
Com mais de um ano e meio de experiência em gestão de equipes e foco em excelência operacional, minha missão na WeWork LATAM é entregar um serviço excepcional e fomentar um ambiente de comunidade positivo. Na WeWork, eu lidero as operações diárias de 32 edifícios no Brasil, e minha equipe de 10 pessoas é responsável por endereçar preocupações dos membros e implementar soluções para garantir experiências sem interrupções. Meus valores e motivações estão alinhados com a missão e a cultura da organização, e busco trazer perspectivas e experiências diversas para a equipe.Na minha função mais recente como Gerente de Experiência e Suporte ao Cliente, eu gerenciei a equipe de suporte remoto para toda a região LATAM da WeWork, onde obtive sucesso em reduzir pela metade o SLA de tempo de primeira resposta e resolução, enquanto mantendo a taxa de resolução no primeiro contato acima de 60%. Isso foi alcançado através da melhoria dos fluxos de trabalho, da base de conhecimento e do processo de integração de novos funcionários. Meu trabalho contribuiu significativamente para o sucesso da comunidade WeWork ao colaborar com equipes multifuncionais para aprimorar a satisfação e retenção de clientes.
Listed skills include Atendimento Ao Cliente, Turismo, Planejamento De Eventos, Hotelaria, and 4 others.
Current workplace
Ricardo Motta's current company
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Wework
14 roles
Ricardo Motta work experience
A career timeline built from the work history available for this profile.
Client Loyalty And Partnerships Manager
Customer Experience & Support Manager
Focus on delivering exceptional service and fostering a positive community environment. Managed day-to-day operations for 32 WeWork buildings in Brazil with a team of 10 people responsible for addressing member concerns, and implementing solutions to ensure seamless experiences. Responsible for managing company's NPS while collaborating with cross-functional teams to enhance customer satisfaction and retention, contributing to the success of the WeWork community.
Member Support Manager
Managed a team of 4 people focused on delivering exceptional remote support for 32 WeWork buildings in Brazil where I was able to reduce first response and resolution time SLA by half by improving work flows, knowledge base and new hire onboarding, while maintaining a first contact resolution rate above 60%.
Aug 2022 - Mar 2023
Latam Service Desk Specialist
Feb 2022 - Aug 2022
Global Support Specialist
Feb 2021 - Feb 2022
Hotel Clerk
Jul 2018 - Jun 2020
Quality Assurance Analyst
Nov 2017 - Apr 2018
Guest Support Agent
Nov 2016 - Nov 2017
Rio 2016 Olympic Games Host
Responsável pelo atendimento aos jornalistas nacionais e internacionais no Centro de Mídia dos Jogos Olímpicos e Paralímpicos Rio 2016, esclarecendo dúvidas e os auxiliando.
Jul 2016 - Sep 2016
Cultural Representative - Park Greeter
May 2015 - Aug 2015
Intern
Dec 2014 - Jan 2015
Recepcionist
Nov 2013 - Sep 2014
Food & Beverage Host
Jan 2013 - Jul 2013
Team & coworkers
Colleagues at WeWork
Other employees you can reach at wework.com. View company contacts for 5276 employees →
RP
Remo Poles
Colleague at WeworkCairo, Egypt
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DM
Dana Miller
Colleague at WeworkUnion City, New Jersey, United States
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JR
Jeffery Rosenberg
Colleague at WeworkNew York City Metropolitan Area, United States
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CS
Caroline Sanders
Colleague at WeworkFarmington, Connecticut, United States
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DY
Dawa Yangjin
Colleague at WeworkChaoyang District, Beijing, China
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PR
Paige Randall
Colleague at WeworkSlough, England, United Kingdom
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AA
Alaseeer Alfrid
Colleague at WeworkSaudi Arabia
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GY
Gg Y
Colleague at WeworkSingapore
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PC
Piter C
Colleague at WeworkWarsaw, Mazowieckie, Poland
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TV
Tim Vallo
Colleague at WeworkSutton, England, United Kingdom
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Remo Poles
Colleague at WeworkCairo, Egypt
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DM
Dana Miller
Colleague at WeworkUnion City, New Jersey, United States
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JR
Jeffery Rosenberg
Colleague at WeworkNew York City Metropolitan Area, United States
View →
CS
Caroline Sanders
Colleague at WeworkFarmington, Connecticut, United States
View →
DY
Dawa Yangjin
Colleague at WeworkChaoyang District, Beijing, China
View →
PR
Paige Randall
Colleague at WeworkSlough, England, United Kingdom
View →
AA
Alaseeer Alfrid
Colleague at WeworkSaudi Arabia
View →
GY
Gg Y
Colleague at WeworkSingapore
View →
PC
Piter C
Colleague at WeworkWarsaw, Mazowieckie, Poland
View →
TV
Tim Vallo
Colleague at WeworkSutton, England, United Kingdom
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4 education records
Ricardo Motta education
Master Of Business Administration - Mba, Gestao Estratégica De Pessoas
Turismo, Gestão De Turismo
Business Management, Administração
Inglês Avançado, Ensino De Inglês Como Segundo Idioma
FAQ
Frequently asked questions about Ricardo Motta
Quick answers generated from the profile data available on this page.
What company does Ricardo Motta work for?
Ricardo Motta works for WeWork.
What is Ricardo Motta's role at WeWork?
Ricardo Motta is listed as SDR Manager at WeWork.
Where is Ricardo Motta based?
Ricardo Motta is based in São Paulo, Brazil while working with WeWork.
What companies has Ricardo Motta worked for?
Ricardo Motta has worked for Wework, Wework Latam, Hotel Unique, Wtc Events Center E Sheraton São Paulo Wtc Hotel, and Riotur - Empresa De Turismo Do Município S.A..
Who are Ricardo Motta's colleagues at WeWork?
Ricardo Motta's colleagues at WeWork include Remo Poles, Dana Miller, Jeffery Rosenberg, Caroline Sanders, and Dawa Yangjin.
How can I contact Ricardo Motta?
You can use AeroLeads to view verified contact signals for Ricardo Motta at WeWork, including work email, phone, and LinkedIn data when available.
What schools did Ricardo Motta attend?
Ricardo Motta holds Master Of Business Administration - Mba, Gestao Estratégica De Pessoas from Estácio.
What skills is Ricardo Motta known for?
Ricardo Motta is listed with skills including Atendimento Ao Cliente, Turismo, Planejamento De Eventos, Hotelaria, Resorts, Restaurantes, Alimentos E Bebidas, and Setor De Hotelaria.
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