Richa D. Email & Phone Number

East Hanover, New Jersey, United States

Novartis- Innovation Lab

Boston, Massachusetts, United States

• Collaborated with stakeholders to identify business needs and data sources.• Collected, defined, and analyzed business requirements. Assessed business requirements to create focused solutions.• Conducted interviews with key business users to collect information on business processes and user requirements.• Interacted with internal customers to understand business needs and translate into requirements and project scope.• Performed gap analysis to identify areas of improvement.• Researched and adopted new technologies to add value to existing offerings.• Executed analysis of risks and identified risk mitigation strategies.• Produced charts and diagrams to assist with problem analysis.• Monitored employee tasks to gauge business functions and inefficiencies.• Enhanced interfaces to promote better functionality for users.• Presented business leaders with ROI estimations to drive project planning.• Deployed predictive analytics models to forecast future trends.

Cambridge, Massachusetts, United States

• Utilizing Scrum and an Agile Methodology to configure, develop process, standards and procedures.• Create BRD and then converted business requirements into FRD specifications.• Working on Tableau to publish and share the reports with the business users.• Creating defect tracking using JIRA and reviewed them in subsequent iterations of the application development process.• Utilize Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.• Development of a reporting solution for data profiling, using MS SQL Server.• Using Query Analyzer, Execution Plan to optimize SQL Queries.• Design workflows and allocated permissions within SharePoint.

Mumbai, Maharashtra, India

• Involved in Waterfall methodology process by analyzing business requirements and understanding the functional work flow of information from source systems to destination systems.• Managed day-to-day project activities and coordinate tasks with other teams through the Scrum meetings.• Prepared GAP Analysis Document to display current and future business process with MS Visio.• Created and maintained schedule in MS Project and crashed and fast-tracked activities to avoid late deliveries and meet changing needs and requirements of management.• Used Rational Requisite PRO for requirements management and traceability among requirements, uses cases, business rules and test cases.• Created SQL reporting services reports for use inside and outside Dynamics CRM.• Created Screen mock-ups to elicit new requirements and align them around project scope using HTML and MS Visio.