Richa S. Email and Phone Number
At Genpact, my role as Global Program Leader revolves around providing strategic advisement and orchestrating key company-wide initiatives. My expertise in employee benefits, client relations, and human resources (HR) fortifies my ability to synergize departmental goals with overarching company strategies. The PHR certification underscores my commitment to HR excellence.With Genpact I maintain client partnerships, ensuring innovative talent recruitment strategies, and leading a team to exceed performance benchmarks. Our focus on delivering on time, within budget solutions and enhancing client experiences aligns with my dedication to operational efficiency and customer satisfaction.
Genpact
View- Website:
- genpact.com
- Employees:
- 95060
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Global Program Leader- Strategic InitiativesGenpact Jun 2024 - PresentAtlanta, Georgia, United StatesAct as a key advisor to the executive, providing strategic insights and recommendations.Coordinate and oversee the execution of company-wide initiatives and projects.Facilitate communication and collaboration among senior leadership and departments.Manage the executive's schedule, prioritizing meetings and engagements effectively.Prepare and review reports, presentations, and other documents for the executive.Lead special projects and initiatives as directed by the executive.Ensure alignment of departmental goals with the overall company strategy.Conduct research and analysis to support decision-making processes.Serve as a liaison between the executive and stakeholders, both internal and external.Foster a positive and productive work environment, promoting company culture and values. Leading global strategic initiatives to drive transformation and operational excellence.Managing cross-functional teams to ensure alignment and successful execution of key programs.Developing and implementing strategies to improve efficiency, reduce costs, and enhance customer satisfaction.Collaborating with senior leadership to identify and prioritize strategic initiatives that support business growth and innovation.Monitoring progress and providing regular updates to stakeholders on program status and outcomes. -
Avp-Global Client PartnerStellar Consulting Solutions, Llc Jun 2024 - PresentAlpharetta, Georgia, United StatesStellar Consulting Solutions, LLC is a Award Winning Certified Minority (MBE) Technology Staffing and Solution Services company headquartered in Alpharetta, Georgia. We specialize in delivering highly technical, functional, agile, and experienced workforce.Our Solutions arm provides end-to-end innovative software solution services taking projects from concept to deployment. Our time-tested client engagement strategy is simple and effective: we listen to our customer, develop customized solution(s), and deploy on time and on budget.Stellar Consulting utilizes a unique combination of technical and digital resources to recruit, engage, and retain qualified talent. We have a “stellar” reputation for striving to achieve high ethical standards while providing superior solutions with industry leading best practices to become one of the fastest growing niche firm.Awards and Recognition : 2023: GMSDC, Supplier of the Year2023: USPAACC, Top 100 Fastest Growing Company2023: Atlanta Business Chronicle, Pacesetter Award, Top 10 Winner2023: SIA, Best Staffing Firm to Work For2022 : Fastest Growing, USPAACC 2018 : NMSDC Supplier of the Year2017 : GMSDC Supplier or the Year -
Vp Global Client PartnerAci Infotech Jan 2024 - Jun 2024Atlanta, Georgia, United States -
Sr. Clients Relationship ManagerDatum Technologies Group Jan 2022 - Jan 2024Atlanta, Georgia, United StatesOur culture at Datum is very unique. Excellence in everything that we undertake is our own everyday expectation. We are self-motivated, determined, and high-energy group of people delivering business results. Datum has become a premier provider of information technology while creating a dynamic culture based on pushing the boundaries of innovation to its top.Datum is a certified small business, woman-owned and minority-owned corporation with proven leadership in IT systems, exceptional customer service, solid hands-on technical expertise and an outstanding track record.Our long-term relationships with our customers has given us in-depth knowledge of their business when leveraged with our technical expertise gives us the ability to help our customers to go beyond the data. -
Sr Clients Account ManagerStellar Consulting Solutions, Llc Aug 2020 - Dec 2021Atlanta, Georgia, United States** 2018 NMSDC Supplier of the Year** Certified Minority and Disadvantaged Owned Business• Managing and overseeing the daily operations of the accounting department.• Monitoring and analyzing accounting data and produce financial reports or statements.• Acted as a account management lead, brainstorming statergies, and leading meetings for 5 account managers. • Communicated accoss departments to meet client needs, negotiating contracts to increase profitability. • Facilitated relationships with sales prospects, boosting referral rates from existing customer by 30%. • Outperformed quarterly targets by 20% on average resulting in total revenue for the company of $1.5M .• Achieved 100% annual contracts renewal for all the clients by exceeding client expectations and personalizing service offerings. • Collabarated with team of 5 account managers to improve KPI’s, reporting progress, process flows. • Operating as the lead point of contact for any and all matters specific to my accounts.• Hand on experience with SAP Fieldglass, SOW Projects, RFP’s.• Experience in documenting user requirements.• Act as the technical subject matter expert for the SAP Fieldglass Vendor Management System (VMS) for contingent labor.• Building and maintaining strong, long-lasting customer relationships.• Laison between my Recruiter’s team, sales team, delivery team and Client.• Overseeing customer account management, including negotiating contracts and agreements to maximize profit.• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) & Prepare reports on account status. -
Sr. Manager-Learning & Development & Campus RecruitmentLti - Larsen & Toubro Infotech Jun 2019 - Jan 2020Mumbai, Maharashtra, India• Developing and implementing learning strategies and programs. • Creating training programs that are aligned with the organization’s objectives and having a strong understanding of what these are.• Acting as the go to within the business for anyone with questions or queries regarding training and development plans• Working closely with various leaders across the organisation and having a full understanding of their units and training requirements • Embracing different styles of training techniques, including e-learning, tutorial sessions or coaching• Having an awareness of the allocated budget and an ability to find solutions in order to implement the required training • Building relationships with 3rd party training providers/vendors• Managing the development of the HR team from a training perspective• Work with business leaders to define how many college interns and graduates will be needed in the upcoming years and in what disciplines.• Collaborate with hiring managers to develop job descriptions and define the recruiting process, from creating interview formats and questions to determining how to assess candidates and designing the job offer.• Build relationships with a network of universities and their career services offices.• Promote your company’s attendance at upcoming recruiting events and engage students before, during and after the event.• Prepare presentations, videos and other marketing materials to introduce your organization’s employer brand and job opportunities.• Attend and facilitate hiring events, virtual recruiting events or employer information sessions.• Answer students’ questions about your company, culture, pay and benefits, career paths and development, corporate citizenship, sustainability, and more.• Move candidates through interviewing, assessment, offer and onboarding processes.• Build and maintain relationships with talent communities through a variety of channels like texting, email, social recruiting and more. -
Business Development Account ManagerOrpine Inc Jan 2019 - May 2019Alpharetta, GaResponsible for managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them. Focusing on growing and developing existing clients, together with generating new business. Acted as the key interface between the customer and all relevant divisions. -
Business Development ManagerAgc Networks Ltd. Feb 2018 - Jan 2019Greater Atlanta Area -
Talent Acquisition Business Partner -Cox Communications AccountGenpact Oct 2016 - Sep 2017Greater Atlanta Area• Handling full life cycle of Recruiting activities for US to include Posting Positions, Prescreening & Interviewing candidates over phone, obtaining leads and reference checking, client interview arrangements, closing and offer preparation.• Performed Onboarding process for all the new hires, gave them trainings and performed new hire orientation for them.• Implemented sourcing strategies to identify talented candidates.• Worked and handled all the Genpact Vendors. Have experience in Vendor Management.• Performed reference checks, negotiated terms and rates for each project, coordinated the interview process, extended offers, and closed candidates.• Processed new hire paperwork including data entry into Taleo system and file management• Prepared offer, regret and acknowledgment letters• Administered background checks like criminal, motor vehicle checks, as well as e-verification of authenticating employment eligibility for new employees while vigilantly monitoring results• Liaised between employees and the management in a courteous and professional manner• Scheduled, coordinated and conducted interviews for new hires and orientations for new on-board employees• Create and maintain a custom database of candidate contacts and job requisitions from open to close• Assisted higher management in the creation and implementation of new policies• Made initial contacts, scheduled and conducted full cycle interview, met each in-person, reference checked and submitted for the matching position.• Negotiated salaries and hourly rates, extended offers of employment to successful candidates and filled all the necessary paperwork after the hire.• Prioritized clients’ requirements in a high volume, time-sensitive environment to meet deadlines.• Filtered through and reviewed completed candidate profile/resume and evaluated applicant’s work history, education and training, job skills, desired salary/hourly rate, and personal qualifications against open requirements. -
Talent Acquisition SpecialistGts Inc Jun 2014 - Oct 2016Suwanee, Ga -
Technical ConsultantWipro Jul 2011 - Feb 2013Mumbai, Maharashtra, IndiaMicrosoft O365 Migration Project
Frequently Asked Questions about Richa S.
What company does Richa S. work for?
Richa S. works for Genpact
What is Richa S.'s role at the current company?
Richa S.'s current role is Global Program Leader | Strategic Initiatives Partner | Chief of Staff |.
Who are Richa S.'s colleagues?
Richa S.'s colleagues are Nirusha Sasidhar, Waqar Hossain, Kusum Latha, Md Adil Basha, Sarita Ranjan, Aditi Agarwal, Elisha Jefferson.
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