Richa Verma Email and Phone Number
Passionate healthcare professional with a Postgraduate Certificate in Healthcare Administration and a background in Dental Surgery. Currently, I serve as a Clinic Assistant, providing non-nursing services to support efficient primary care operations and ensuring seamless client experiences at Community Healthcaring K-W.In my role as an Oral Health Peer Worker at Community Healthcaring K-W, I promoted oral health programs and engaged with diverse community members to enhance awareness and access to dental care. As an Associate Dentist and Office Administrator at Dentistree, Chandigarh, I developed patient follow-up strategies and managed financial tasks with precision, significantly improving continuous care and reducing billing errors.My experience as an International Student Outreach Ambassador at Conestoga College allowed me to showcase exceptional communication skills and a commitment to student support, dynamically engaging with international students and boosting their engagement. At Shopper’s Drug Mart in Kitchener, I provided exceptional customer service, demonstrating attention to detail and adherence to regulatory compliance.Certified in safeTALK - Suicide alertness, I bring a holistic approach to healthcare, ensuring both physical and mental well-being of clients. I am enthusiastic, detail-oriented, and dedicated to community well-being, continuously seeking opportunities to contribute to impactful healthcare solutions. Let's connect to collaborate on initiatives that promote health equity and enhance community health outcomes!
Community Healthcaring Kw
View- Website:
- shoppersdrugmart.ca
- Employees:
- 19270
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Medical SecretaryCommunity Healthcaring KwWaterloo, On, Ca
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Clinical AssistantCommunity Healthcaring Kw Jul 2024 - PresentKitchener, Ontario, Canada- Patient Support: Accompany clients to exam rooms and washrooms, ensuring their comfort and safety throughout their visit.- Vital Measurements: Measure and record client height, weight, blood pressure, and temperature.- Chaperone Services: Act as a chaperone during examinations at the physician’s request and with client consent.- Appointment Coordination: Call clients to remind them of appointments and advise them of any necessary preparations.- Resource Provision: Prepare and maintain supplies of client information packages and hand-outs, and issue take-home blood pressure monitors.- Communication Liaison: Place telephone calls to hospitals, pharmacies, and diagnostic facilities to obtain client reports and transmit documents by fax for urgent/time-sensitive situations.- Data Management: Retrieve and upload client information onto Clinical Connect, enter sociodemographic data, and support new client intake processes.- Administrative Support: Record meeting minutes, assist with scheduling and ensure exam rooms and communication boards are current.- Team Collaboration: Facilitate clinical department needs and requests, working collaboratively with other department heads.- Quality Improvement: Participate in developing and implementing quality improvement initiatives and activities.- Health Equity: Work from a Social Determinants of Health perspective to improve health outcomes and reduce health inequities for clients.-Safety and Compliance: Maintain current certification in Standard First Aid Level C, including CPR, and adhere to all CHCKW policies and procedures to ensure client safety and confidentiality.My role as a Clinic Assistant allows me to contribute to the CHCKW mission of providing comprehensive and compassionate care to our community.
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Oral Health Peer WorkerCommunity Healthcaring Kw Feb 2024 - Aug 2024Kitchener, Ontario, Canada- Promote the Healthy Smiles Ontario and Ontario Seniors Dental Care programs, as well as general oral health awareness and education in the communities of Kitchener and Waterloo.- Responsible for direct contact with community members and partners, distribution of promotional materials, and creation of innovative oral health workshops targeting different age groups. Identifying eligible clients for the dental care programs, assisting with completing eligibility forms, and facilitating client attendance at appointments.- Excellent organizational and communication skills, experience in health promotion and education, and the ability to work independently and collaboratively with diverse populations.- Maintain accurate documentation, monitor budget expenditures, and work flexible hours.
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Pharmacy AssistantShoppers Drug Mart Jul 2023 - PresentKitchener, Ontario, Canada -
International Student Outreach AmbassadorConestoga College May 2023 - Apr 2024Waterloo, Ontario, Canada• Provided front-line communication in person and online to engage with international students effectively.• Authenticated student information, including One Card and visa/insurance details, ensuring compliance with college requirements.• Provided guidance and support to students experiencing challenges in accessing information and services, consistently referring them to appropriate resources. • Provided front-line communication in person, and online to engage with international students effectively.• Develop media and content that reflects student experience, promotes student interaction, and increases student presence on campus and on our social media/website.• Develop and implemented strategies to facilitate the transition and integration of international students into college community. -
Pharmacy AssistantLoblaw Companies Limited Feb 2023 - May 2023Orleans, Ontario, CanadaReal Canadian Superstore-Greet customer promptly and gather prescription information -Refer to the pharmacist all clinical inquiries, for example, those related to medication purpose, use and recommendations (including prescriptions, OTC’s, and restricted sale products); diseases and conditions; professional fees; and other inquiries as required by law or company policy-Set realistic customer expectations as to wait times and effectively communicate the time to the customer-Locate and cash out prescriptions and any ancillary items, according to Standard Operating Procedures-Provide accurate information in response to customer inquiries (e.g. store policies, Loyalty), according to • Standard Operating Procedures. Resolve customer issues according to established standards, ensuring appropriate intervention by the pharmacist-Draw customer attention to literature or information as required-Ensure customers requiring counseling (OTC or Rx as defined by operating standards and/or legal policies) are referred to the pharmacist in a timely and appropriate manner.-Maintain and control the cash register in the dispensary in accordance with cash handling policies and procedures -
Pharmacy AssistantShoppers Drug Mart Jan 2023 - May 2023Orleans, Ontario, Canada-Greet customer promptly and gather prescription information -Refer to the pharmacist all clinical inquiries, for example, those related to medication purpose, use and recommendations (including prescriptions, OTC’s, and restricted sale products); diseases and conditions; professional fees; and other inquiries as required by law or company policy-Set realistic customer expectations as to wait times and effectively communicate the time to the customer-Locate and cash out prescriptions and any ancillary items, according to Standard Operating Procedures-Provide accurate information in response to customer inquiries (e.g. store policies, Loyalty), according to • Standard Operating Procedures. Resolve customer issues according to established standards, ensuring appropriate intervention by the pharmacist-Draw customer attention to literature or information as required-Ensure customers requiring counseling (OTC or Rx as defined by operating standards and/or legal policies) are referred to the pharmacist in a timely and appropriate manner.-Maintain and control the cash register in the dispensary in accordance with cash handling policies and procedures -
General Management TraineeAdore Earth Aug 2022 - Dec 2022Chandigarh, IndiaTeam manager- online sessions on oral hygiene with centres in India as well as in underdeveloped countries -work on centre development (children' homes, schools, colleges and old age homes) manage sessions on various topics for these centres.- manage a team ,host team internal meetings, prepare monthly plan and attend mentor meetings - invite speakers for prograce workshop- ProGrace is a skill development workshop specifically designed for college students to enhance their soft skills.- invite speakers for GRACE home-makers workshop to empower them with soft skills, life skills and confidence and to engage them with some meaningful programs.- manage college collaborations - plan and organize activities for school students of remote areas (basics of English and spoken English)- currently handling 6 centres in various parts of India.- managing webinars on important topics like feminism, body language, mental health awareness, body positivity etc -
Associate DentistDentistree Jul 2022 - Oct 2022Chandigarh, India- manage and counsel patients - maintained records and appointments - performed basic dental procedures like scaling and polishing, impression taking, cementations of crown.-assist senior doctors in various dental procedures -observe major and minor surgeries -
ObservershipInfinity Smiles Dental Centre Feb 2022 - Jun 2022Panchkula, Haryana, India-managed and counselled patients - observed major and minor surgeries - maintained records and appointments - performed basic dental procedures
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Dental InternDr Harvansh Singh Judge Institute Of Dental Science And Hospital Panjab University Dec 2020 - Dec 2021IndiaGrade : 1st division-Part of the Vaccination drive 2021-Managed OPD and provided patients with basic instructions in dental hygiene-Exposed and developed X rays -Done cavity preparations, root canal treatment, oral prophylaxis (hand and ultrasonic scaling) -Assisted in minor oral surgeries and Orthodontic procedures-Skilled in fabrication of complete and partial removable dentures and retainers for orthodontic procedures
Richa Verma Education Details
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Distinction -
1St Division -
93% Medical Stream (School Topper)
Frequently Asked Questions about Richa Verma
What company does Richa Verma work for?
Richa Verma works for Community Healthcaring Kw
What is Richa Verma's role at the current company?
Richa Verma's current role is Medical Secretary.
What schools did Richa Verma attend?
Richa Verma attended Conestoga College, Panjab University, Delhi Public School Chandigarh.
Who are Richa Verma's colleagues?
Richa Verma's colleagues are Diana Shin, Krista Lochert, Erika Simpson, Isha T., Brad Calwell, Maria Noble Arasaratnam, Cathy Thompson.
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Richa Verma
Salesforce Enthusiast | Certified Salesforce Administrator | Seeking Hands-On Experience | Dedicated To Enhancing Crm Systems.Toronto, On
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