Richa Verma Email & Phone Number

Waterloo, On, Ca

Kitchener, Ontario, Canada

- Patient Support: Accompany clients to exam rooms and washrooms, ensuring their comfort and safety throughout their visit.- Vital Measurements: Measure and record client height, weight, blood pressure, and temperature.- Chaperone Services: Act as a chaperone during examinations at the physician’s request and with client consent.- Appointment Coordination: Call clients to remind them of appointments and advise them of any necessary preparations.- Resource Provision: Prepare and maintain supplies of client information packages and hand-outs, and issue take-home blood pressure monitors.- Communication Liaison: Place telephone calls to hospitals, pharmacies, and diagnostic facilities to obtain client reports and transmit documents by fax for urgent/time-sensitive situations.- Data Management: Retrieve and upload client information onto Clinical Connect, enter sociodemographic data, and support new client intake processes.- Administrative Support: Record meeting minutes, assist with scheduling and ensure exam rooms and communication boards are current.- Team Collaboration: Facilitate clinical department needs and requests, working collaboratively with other department heads.- Quality Improvement: Participate in developing and implementing quality improvement initiatives and activities.- Health Equity: Work from a Social Determinants of Health perspective to improve health outcomes and reduce health inequities for clients.-Safety and Compliance: Maintain current certification in Standard First Aid Level C, including CPR, and adhere to all CHCKW policies and procedures to ensure client safety and confidentiality.My role as a Clinic Assistant allows me to contribute to the CHCKW mission of providing comprehensive and compassionate care to our community.

Kitchener, Ontario, Canada

- Promote the Healthy Smiles Ontario and Ontario Seniors Dental Care programs, as well as general oral health awareness and education in the communities of Kitchener and Waterloo.- Responsible for direct contact with community members and partners, distribution of promotional materials, and creation of innovative oral health workshops targeting different age groups. Identifying eligible clients for the dental care programs, assisting with completing eligibility forms, and facilitating client attendance at appointments.- Excellent organizational and communication skills, experience in health promotion and education, and the ability to work independently and collaboratively with diverse populations.- Maintain accurate documentation, monitor budget expenditures, and work flexible hours.

Kitchener, Ontario, Canada

Waterloo, Ontario, Canada

• Provided front-line communication in person and online to engage with international students effectively.• Authenticated student information, including One Card and visa/insurance details, ensuring compliance with college requirements.• Provided guidance and support to students experiencing challenges in accessing information and services, consistently referring them to appropriate resources. • Provided front-line communication in person, and online to engage with international students effectively.• Develop media and content that reflects student experience, promotes student interaction, and increases student presence on campus and on our social media/website.• Develop and implemented strategies to facilitate the transition and integration of international students into college community.

Orleans, Ontario, Canada

Real Canadian Superstore-Greet customer promptly and gather prescription information -Refer to the pharmacist all clinical inquiries, for example, those related to medication purpose, use and recommendations (including prescriptions, OTC’s, and restricted sale products); diseases and conditions; professional fees; and other inquiries as required by law or company policy-Set realistic customer expectations as to wait times and effectively communicate the time to the customer-Locate and cash out prescriptions and any ancillary items, according to Standard Operating Procedures-Provide accurate information in response to customer inquiries (e.g. store policies, Loyalty), according to • Standard Operating Procedures. Resolve customer issues according to established standards, ensuring appropriate intervention by the pharmacist-Draw customer attention to literature or information as required-Ensure customers requiring counseling (OTC or Rx as defined by operating standards and/or legal policies) are referred to the pharmacist in a timely and appropriate manner.-Maintain and control the cash register in the dispensary in accordance with cash handling policies and procedures

Orleans, Ontario, Canada

-Greet customer promptly and gather prescription information -Refer to the pharmacist all clinical inquiries, for example, those related to medication purpose, use and recommendations (including prescriptions, OTC’s, and restricted sale products); diseases and conditions; professional fees; and other inquiries as required by law or company policy-Set realistic customer expectations as to wait times and effectively communicate the time to the customer-Locate and cash out prescriptions and any ancillary items, according to Standard Operating Procedures-Provide accurate information in response to customer inquiries (e.g. store policies, Loyalty), according to • Standard Operating Procedures. Resolve customer issues according to established standards, ensuring appropriate intervention by the pharmacist-Draw customer attention to literature or information as required-Ensure customers requiring counseling (OTC or Rx as defined by operating standards and/or legal policies) are referred to the pharmacist in a timely and appropriate manner.-Maintain and control the cash register in the dispensary in accordance with cash handling policies and procedures

Chandigarh, India

Team manager- online sessions on oral hygiene with centres in India as well as in underdeveloped countries -work on centre development (children' homes, schools, colleges and old age homes) manage sessions on various topics for these centres.- manage a team ,host team internal meetings, prepare monthly plan and attend mentor meetings - invite speakers for prograce workshop- ProGrace is a skill development workshop specifically designed for college students to enhance their soft skills.- invite speakers for GRACE home-makers workshop to empower them with soft skills, life skills and confidence and to engage them with some meaningful programs.- manage college collaborations - plan and organize activities for school students of remote areas (basics of English and spoken English)- currently handling 6 centres in various parts of India.- managing webinars on important topics like feminism, body language, mental health awareness, body positivity etc

Chandigarh, India

- manage and counsel patients - maintained records and appointments - performed basic dental procedures like scaling and polishing, impression taking, cementations of crown.-assist senior doctors in various dental procedures -observe major and minor surgeries

Panchkula, Haryana, India

-managed and counselled patients - observed major and minor surgeries - maintained records and appointments - performed basic dental procedures

India

Grade : 1st division-Part of the Vaccination drive 2021-Managed OPD and provided patients with basic instructions in dental hygiene-Exposed and developed X rays -Done cavity preparations, root canal treatment, oral prophylaxis (hand and ultrasonic scaling) -Assisted in minor oral surgeries and Orthodontic procedures-Skilled in fabrication of complete and partial removable dentures and retainers for orthodontic procedures

Healthcare Administration And Service Management, Distinction

Bachelor Of Dental Surgery, Dentistry, 1St Division

Activities and Societies: Grade : 1st division Gold medalist : Public Health Dentistry Silver medalist : Conservative dentistry.

93% Medical Stream (School Topper)

Activities and Societies: Dance team •won many prizes in INTER-DPS group dance category (classical/folk) at National and State level Chess.