In my current role as Global Implementation Manager for DHL Freight Head Office (Bonn) I support coordination and deployment of Deutsche Post- DHL's ‘Certified' Programme. ‘Certified’ is a Corporate modular cultural and engagement programme for DP-DHL employees worldwide.My role is to define infrastructure and lead Module implementation by defining scope, assessing risk and gauging priory to meet operational needs, customer demands and corporate strategic requirements when reaching out to 13,000 employees across 31 countries Also responsible for the industrialization/production of module content by working closely with agencies and suppliers to ensure quality, timeliness and availability of all necessary materials to users globally.I deliver clear, effective and timely communication between Head Office, Module leads, Senior Cluster/Country management and Module Facilitators.Previously in Logistics Senior DMAIC and Lean six sigma master black belt - all European Countries.Delivered and coached Six Sigma, Lean and Change Management across DHL Freight Europe and for other divisions of the company.Defined, implemented and established standardization and harmonization of Performance Dialogues across DHL Freight Europe. Applied Six sigma +Lean improvement methodology to central focus topics (capacity utilization, delivery performance, customer related and operational programs) Developed and delivered training programs at Divisional and Corporate level strengthening the continuous improvement infrastructure across Europe.Sector Lead for continuous improvement activity and performance reporting to global scorecard (UK).Project manager involved in turn around projects specializing in performance measurement, management, reporting and realizing efficiency gains. Successful harmonization of systems via process optimisation gained through in Program Management, Operations, Production Planning , Customer Relationship Management and Sales roles.