Richard Baghurst Email & Phone Number

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬A debt recovery specialist with ten years’ experience working for large and medium sized financial services organisations▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬I have worked in a variety of roles throughout my career both at Citi, Vehicle Credit Limited and Ratesetter Motor Finance. I have a track record of implementing processes and effectively managing internal teams and external vendors to reduce losses through bad debt write off. ■ Reducing losses through effective vendor management – I have implemented processes to reduce loss at both pre and post write off stages of debt collection and recovery. Introducing and effectively managing vendors to recover financed assets in the case of default and building software and processes to allow effective asset management and re-marketing post asset recovery. ■ Delivering on projects - I delivered on a number of debt sale projects adhering to tight deadlines whilst doing so, this includes delivering on the first ever debt sale completed by Vehicle Credit Limited. I have also rolled out a compliant and effective field agent process for delinquent mortgage accounts whilst at Citi.■ Proven Track record in Recoveries management – I have designed and implemented effective processes which have been able to demonstrate a clear improvement in both bad debt charge off rates and bad debt recovery rates post charge off. I have always worked well in a regulated environment and have a solid understanding of FCA regulations around debt recovery along with wider FCA regulations. I have coached and managed teams effectively to deliver results and effective compliance when dealing often with vulnerable customers often fa

Listed skills include Debt Management, Consumer Debt, Bad Debt, Debt Restructuring, and 13 others.