Andy Stone Email & Phone Number

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom

Managing all credit related issues for a portfolio of 20-25 TMT customers, each borrowing over £10m (total combined debt over £1bn) and having sales turnover over £50m with key tasks including: - Building & maintaining strong relationships with customers, two Key Account Relationship Directors (“RD’s”) and other key stakeholders. - Successfully supporting a further three Relationship Directors whilst proactively acting as the senior TMT Credit Manager and covering a colleague on long term sick leave. - Becoming a subject matter expert in the TMT sector with a key focus on utility providers and telecoms related businesses - Developing strong relationships with TMT Credit Sanctioners & being the main point of contact when credit applications are submitted. To also liaise with them in advance of submitting material requests where early engagement can speed up the sanctioning process. - Completion of credit applications to include the structuring of transactions, financial analysis, business and sector analysis, setting of financial covenants, security requirements, and recommending lending decisions to Credit Committee - Active involvement in several significant and high profile new business opportunities through client meetings, liaising with accountants / advisors, reviewing of financial / legal due diligence reports and discussions with Credit Committee. - Following receipt of credit sanction, to instruct and review post sanction activities such as new / amended security, facility letters, and limit changes. Also, liaising with Agents in relation to syndicated / club deal transactions, and with external / internal lawyers as applicable.

Chennai Area, India

- Long term secondment to India playing a key role in the setting up of a new Credit Analysis Team in Chennai including staff recruitment and training, and the migration of the credit writing function for over 1,400 Larger Business connections from the regional UK Teams to India- Responsible for recruitment, development & ongoing management of a team of Credit Managers which had grown from an initial 4 people to 42 when I returned to the UK - Strong stakeholder management skills with Senior Leadership, RD’s, UK based Project Managers & other key individuals. Taking ownership & effectively handling issues as they arose in order to ensure minimal escalations to senior leadership. - Playing a key role in developing the new India based Credit Managers in terms of credit writing skills, knowledge of lending policies, communication skills, workflow management, systems etc. - Developing a buddy network in the team for the new joiners to use the skills of the existing team

Luton, United Kingdom

To deal with all credit related aspects for a portfolio of 20-25 Larger Business clients with combined financing limits / debt of over £750m over several business segments with key tasks including:- Being the Education and Healthcare expert in the Cambridge Team - In Oct 10, I proactively moved to the team based in Luton to work for different RD's and to develop skills in different sectors including Retail & Wholesale, Manufacturing, Oil & Gas, Hotels, Financial Institutions, and Global Corporates. - Developed a ‘trusted advisor’ status through meaningful contributions & ideas given at meetings, and then following this up with strong credit analysis to produce high quality applications. - Completion of credit applications to include the structuring of transactions, financial analysis, business and sector analysis, setting of financial covenants, security requirements, and recommending lending decisions to Credit Committee - Active involvement in several significant and high profile new business opportunities through client meetings, liaising with accountants / advisors, reviewing of financial / legal due diligence reports and discussions with Credit Committee. - Following receipt of credit sanction, to instruct and review post sanction activities such as security, facility letters, and limit changes. Also, liaising with Agents in relation to syndicated / club deal transactions, and with external / internal lawyers as applicable. - Providing mentoring to colleagues as requested.

Northampton, United Kingdom

- To manage, motivate and coach to a high level of performance a team that grew to 58 staff over 5 teams covering the set up and risk assessment of new merchants, reviewing existing merchants, and collecting overdue debts from existing merchants- To change policies and procedures to streamline case processing and ensure strong emphasis placed on customer service e.g. Up Front Risk Assessment for Recruitment of High Risk Merchants using Experian scoring- Successfully managed the growth of the overall team where new merchant applications doubled to over 15,000 per annum, and new Collections cases exceeded 1,000 per month. - Playing a key role in the development, testing & launch of an online application form for new merchants - Using risk assessment skills to enable win / win packages to be put in place with merchants to ensure we win the business ahead of the competition- Visiting merchants to review exposure levels and discuss / agree security requirements - Implementing strong MI packages across all sections / teams to identify trends and results v targets- Developing strong relationships with Sales Team Leaders, Account Managers and Sales Centre to enable good working practices to be established- Assisting and advising in the launch and development of Educational Sales Managers Roles which provided the linkage between Barclaycard and the branch network to develop stronger relationships / working practices.

Northampton, United Kingdom

- To manage, motivate, and coach a team of 12 people to produce a high level of performance to ensure merchant applications processed and risk assessed within service levels.- Increasing the team from 3 members to 12 over a 6 month period to enable Barclaycard to place much greater focus on the New Business Recruitment risk function, and to train each of the new recruits- Using strong credit assessment skills when dealing with more contentious cases & escalations to me - Playing major part in developing relationships between Risk and the Sales teams, which were very strained at my time of joining for various reasons- Major involvement in a project for moving the sanctioning of Low Risk merchant cases to the Sales Centre. Project completed, and went live in October 2003

Northampton, United Kingdom

- To manage, motivate, and coach a team of 11 to ensure losses in terms of bad debts were minimised by using strong recovery techniques and negotiation skills- Raising the profile of the Merchant Debt Recovery Team both within BMS Risk and over the wider business. - Reorganising the department to give more focus and accountability to individuals. Also streamlining processes to improve efficiency and making best use of available IT and systems. - Managing the project to integrate the Telephone Collections into my team following the business restructure in late 2001- Implementing strong management information systems and reporting package to show effectiveness of the teams - Ensuring that focus remains on customer service as well as getting best result for Barclaycard

Various

During this period, I was involved in a variety of roles in the branch network starting off with general office duties, cashiering, and then moving into various Business Banking and Corporate Banking risk / service focused roles, including a two year period working in the Credit Sanctioning Team in Shrewsbury Regional Office.