Richard Bastable Email & Phone Number

Australia

Port Macquarie, New South Wales, Australia

Newcastle, New South Wales, Australia

In 2020 I exited the Real Estate industry and begun pursuing my bachelor's degree full time. As a result I begun working with The Athletes Foot Newcastle. Here I applied strong multitasking and time management abilities by maintaining a casual position, while simultaneously pursuing a full-time bachelor's degree, demonstrating commitment and effective prioritisation. On multiple occasions I was offered Assistant Manager roles, however I rejected these out of a wish to prioritise my studies.

Port Macquarie, New South Wales, Australia

• Showcased finance skills by completing quarterly budgeted income statements. • Developed great presentation skills, demonstrated by my ability to complete a listing presentation to a potential seller, and to have them list their property with me during that same presentation.•Demonstrated an array of administrative skills, examples included generating invoices to clients for marketing packages, generating receipts when paying a vendor at settlement, handling deposit monies in the company trust account, updating the company’s website each time a new listing went live, updating the companies account on realestate.com.au and domain.com.au each time a new listing went live.• Proficient in accounting, kept accurate records of income and expenses; completed quarterly BAS statements; and kept accurate trust accounting records on behalf of the company.

Port Macquarie, New South Wales, Australia

• Utilised exceptional time management skills, balanced a wide array of commitments including buyer inspections, team meetings, open homes, ad writing, property videos, prospecting for new business, property appraisals, liaising with industry professionals, generating weekly vendor reports etc.• Practised empathy, listened to sellers concerns, stressors and requirements to ensure I was meeting their specific needs during every step of the selling process.• Developed strategic thinking when promoting myself, as well as each property that I was hired to sell. Specifically I came up with unique advertising strategies depending on the type of property, the target market and the amount of marketing dollars available.• Exemplified technical skills by using a range of software applications. Examples included RP Data, Agent Box, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams and the company CRM.

Port Macquarie, New South Wales, Australia

• Achieved Captain Club Status in 2016 and 2017 (Top 15% of salespeople within Australasia for LJ Hooker).• Showcased administrative skills, keeping accurate records of client communications in the company CRM software, and meticulously completing legal documents such as agency agreements.• Utilised strong communication and listening skills to establish effective client relationships.• Developed strong attention to detail, given the necessity of providing completely accurate information to prospective buyers and vendors, and ensuring I was adhering to NSW legislation.• Collaborated with diverse industry professionals, facilitating seamless real estate transactions and liaising with solicitors, conveyancers, pest and building inspectors, valuers, mortgage brokers, and bank managers.• Executed successful marketing strategies, employing methods such as property videos, social media advertising, and letterbox drops to enhance property visibility and drive sales.• Adeptly negotiated favourable outcomes for clients, showcasing strong negotiation skills.• Consistently exceeded monthly sales targets by employing effective strategies, cultivating strong stakeholder relationships, adapting to market trends and educating clients.

Tweed Heads, New South Wales, Australia

• Showcased excellent organisational skills and experience in a key operational role as Retail Manager.• Conducted efficient onboarding training for new hires, promoting seamless integration and a clear understanding of job requirements, indicative of effective HR practices.• Utilised advanced planning and coordination skills to complete staff rosters, optimising scheduling efficiency for the team and demonstrating proficiency in workforce management.• Generated comprehensive KPI reports for employee performance evaluations.• Handled customer grievances with empathy and effective communication, contributing to a positive work environment. • Delivered insightful performance reviews to staff and administered written warnings when necessary, maintaining a fair and constructive approach.

Port Macquarie, New South Wales, Australia

• Demonstrated excellent administrative skills, accurately inputting new stock into the company system, conducting stock takes and invoicing clients.• Showcased fantastic communication skills by efficiently dealing with customer grievences, dealing with staff complaints, and following up supplier credits.• Exhibited sharp decision-making skills by making accurate on the spot decisions regarding customer returns. Additionally, if there were issues such as a gift card not working, or the computer system shutting down, I consistently came up with ways to get around the issue in the most time efficient manor.• Illustrated strong training skills, taught new staff about the The Athletes Foot’s seven step sales process, and additionally provided them with the latest product knowledge.

Bachelor Of Business, Human Resources Management + Event & Tourism Management, Graduated With Distinction

Certificate Iv In Property Services + Auctioneers License, Real Estate

Certificate Of Registration, Real Estate

Higher School Certifiate, Atar- 78