Training and Facilitation SkillsTrained and managed implementation of D Clean automated process. As Training Manager, oversaw new hire and transfer training as well as ongoing training. Developed training plan for implementing LILO, Key Trakka, and Maximo systems. Trained as LILO Super User and Resort Champion before implementation. Responsible for coordinating training for new Cast Members as well as ESOL, continual and regulatory training and OL&D initiatives. Coordinated implementation and training of keyless lock transition (MyMagic+). Led Top of Bed project including installation, training and communication and partnering with Housekeeping Line of Business throughout project.Administrative ExpertiseStrong writing experience and skills. Responsible for Leader (Leader Time Plan) and frontline Cast Member schedules. Using forecasts, plan and approve weekly schedules, including special events and increased attendance. Work with Labor Admin and Global HR to assist Cast Members with schedule changes and requests, FML, LOA, benefit time and pay corrections. Communicate and consult Employee and Labor Relations for various questions and issues. Coordinated and planned work for Cast Member with modified work restrictions and partnered with Transitional Duty to deploy labor as necessary.