Richard Chartier Email & Phone Number

Youngsville, NC, US

Raleigh-Durham, North Carolina Area

Work with Health System entities to define technology requirements and work with technical teams to design and develop information technology solutions for Duke School of Medicine. Provide leadership and expertise in a broad technology spectrum.

Raleigh-Durham, North Carolina Area

• Spearhead review and analysis of business methods and procedures to provide strategic recommendations for solutions in integral role as Subject Matter Expert (SME). Provide oversight and leadership to ensure continuous.
• Drove success of sales process through innovative and strategic design of technology solutions.
• Identified opportunities for improvement through performing analysis of customer business needs and/or requirements in collaboration with IT stakeholders.
• Delivered consultative support to other SE’s and Solution architects in specialized area of Storage Technologies through actively participating as specialist on assigned Virtual Teams.
• Identified potential issues and provided documented areas for improvement through performing comprehensive storage and system assessments.
• Maximized success of projects by creating detailed statements of work documents, including labor efforts.

Raleigh-Durham, North Carolina Area

• Optimized functionality, operations, and availability of infrastructure and operating systems in support business functions. Fulfilled key role as Team Lead in management of six Storage Engineers responsible for.
• Improved achievement of business objectives through planning, designing, implementing, and integrating advanced enterprise storage systems and technology solutions.
• Leveraged extensive skills to install and maintain new storage technologies, including EMC Recovery Point, VNX, VMAX, XtremeIO Flash Arrays, and Isilon NAS storage.
• Migrated file share data to new platforms by performing data migrations utilizing complex Data Management tools, such as EMC Power Path, SAN Copy, and third party tools.
• Maintained large dual fabric fibre channel switching environment through expertly utilizing Cisco director class switches (including all host and storage zoning).
• Redesigned enterprise file system using EMC/Isilon clustered NAS, including data-led design, disaster recovery run books, and migration of multi-petabytes of data.

Raleigh-Durham, North Carolina Area

• Provided technical leadership and consultative direction to achieve optimum system performance, service delivery, and availability for Duke Medicine. Led Infrastructure Services group providing Storage, Backup.
• Contributed to success of $13M data center relocation project, including movement of 300+ servers into new facility.
• Supported 1,000 Windows Servers and participated in 24/7 coverage of mission-critical systems, including IBM Blade servers, IBM Intel servers, HP ProLiant servers, SAN connectivity issues, and Six node Veritas High.
• Provided support for 38K user Lotus Notes to Microsoft Exchange 2010 migration through design and implementation of VMWare vSphere 4.0 environment.
• Collaborated with clinical applications teams across health system to design and deploy applications, including Nurse Call, OBTracvue, and Meditech.
• Accelerated deployment of Cisco UCS connected to EMC/VNX storage and deployment of IBM Blade servers in converged network FCoE.

Springfield, Massachusetts Area

• Led and directed four Engineers within Architecture team tasked with developing technical road map. Reviewed, selected, and approved new tools and technologies for use within computing environment. Provided in-depth.
• Contributed to success of $10M technology migration project to seamlessly migrate organization from film-based picture archive system to fully integrated electronic system.
• Prevented unauthorized device access and protected security/safety of patient information by leading integral projects centered around development and implementation of hard disk encryption solution.
• Created dynamic workflow environment through creating thin client computing model in clinical areas.
• Minimized time to identify and resolve Client/Server application issues by implementing health, application, and system performance monitoring solution.
• Led 4-member team in $28M project that replaced outdated clinical system with Cerner Millennium – largest and most complex project in history of organization directly impacting clinical staff and patient care.

Computer Electronics

Construction Management

Field Networking And Data Communications