Business Data Analyst
CurrentAchievements: 1. completed potential cardholder prediction/ tagging/ segmentation, KPI design/ data visualization/ related ETL of co-branded card of Costco Wholesale in TW2. Dev-ops of offer recommendation system (TFRS) with 73% accuracy for top-5 recommended items3. Dev-ops of potential SME customer prediction model for business loan marketing, with F1-macro= 0.63, AUC= 0.97, practical hit rate 77% for samples with probability more than 0.894. Dev-ops of model monitoring dashboards (via Tableau), including metrics design, dashboard design, ETL design, and engineering5. Developing and operating the best personalized marketing channel statistics model for personalized marketing of financial products1. Demand diagnosis: offering customer insights and consultancy via (non-)structural data analysis2. Precision marketing: discover potential customer needs and product cross-selling opportunities via ML models, persona analysis, and tagging3. Test & Learn: problem defining and slicing, and test & Learn process design, i.e. experiment design, marketing list offering, performance monitoring, and so forth4. Project management: plan and exercise data projects, along with communication within and cross-department to complete missions