Richard Cook

Richard Cook Email and Phone Number

Senior Consultant | ServiceNow at Kinetic IT @ Kinetic IT
australia
Richard Cook's Location
Greater Perth Area, Australia
Richard Cook's Contact Details

Richard Cook personal email

About Richard Cook

I am a passionate and experienced Enterprise Service Management consultant, focused on delivering high-value, outcome-focused solutions. Over the course of my career, I have worked across a range of technologies in varying industries, developing a diverse skill set that enables me to develop holistic, efficient solutions. With a strong background in process design and optimisation, I have developed a passion for delivering efficient, value focused solutions using the ServiceNow Platform and products. My diverse experience in IT systems, processes and practices strengthens my approach to designing ServiceNow solutions that work with and complement the entire technology landscape.

Richard Cook's Current Company Details
Kinetic IT

Kinetic It

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Senior Consultant | ServiceNow at Kinetic IT
australia
Website:
kineticit.com.au
Employees:
1066
Richard Cook Work Experience Details
  • Kinetic It
    Senior Consultant
    Kinetic It Nov 2022 - Present
    Perth, Western Australia, Australia
    View
  • Kinetic It
    Servicenow Consultant
    Kinetic It Dec 2021 - Jan 2023
    Perth, Western Australia, Australia
    View
  • Kinetic It
    Process Specialist
    Kinetic It Dec 2015 - Dec 2021
    Perth, Australia
    Specializing in the review and enhancement of Service Management processes.
    View
  • Kinetic It
    Process Manager
    Kinetic It Dec 2012 - Dec 2015
    Perth, Australia
    Major Incident Management, Vendor Management, Process design and implementation.
    View
  • Kinetic It
    Operations Manager
    Kinetic It Jan 2012 - Dec 2012
    Perth, Australia
    I am the Operations Manager for the SOE and Desktop Services teams.
    View
  • Kinetic It
    Team Lead
    Kinetic It Sep 2010 - Jan 2012
    Team Leader of the SOE team
    View
  • Kinetic It
    Soe Engineer
    Kinetic It Nov 2008 - Sep 2010
    Application Packaging & Customisation, Application delivery via HPCAE, HPCAE Administration,
    View
  • Eftel
    Network Support Team Member
    Eftel Feb 2008 - Oct 2008
  • Eftel
    Helpdesk Manager
    Eftel Jul 2007 - Feb 2008
  • Eftel
    Helpdesk Team Lead
    Eftel Feb 2006 - Jul 2007

Richard Cook Skills

It Service Management Incident Management Itil It Operations It Management Service Delivery Service Management Problem Management Service Improvement Management Team Leadership Itil Expert Itil Process Implementation Servicenow Itil Certified Dsdm Agile Business Analysis Release Management It Strategy

Richard Cook Education Details

Frequently Asked Questions about Richard Cook

What company does Richard Cook work for?

Richard Cook works for Kinetic It

What is Richard Cook's role at the current company?

Richard Cook's current role is Senior Consultant | ServiceNow at Kinetic IT.

What is Richard Cook's email address?

Richard Cook's email address is ri****@****ail.com

What schools did Richard Cook attend?

Richard Cook attended Murdoch University, Great Southern Tafe.

What skills is Richard Cook known for?

Richard Cook has skills like It Service Management, Incident Management, Itil, It Operations, It Management, Service Delivery, Service Management, Problem Management, Service Improvement, Management, Team Leadership, Itil Expert.

Who are Richard Cook's colleagues?

Richard Cook's colleagues are Tony Budge, Michael Sheard, Sebastian Seb, Adrian Mateiu, Adya William, Denisse Warburton, Andrew Caelli.

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