Analista De Service Desk Ii
CurrentAnálise e resolução de problemas nos postos de gasolina que usam o sistema do Sem Parar, suporte via telefone com os conveniados e resolução remota dos problemas, quando possível.
Jun 2023 - Present
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Richard C. Email & Phone Number
Analista de Service Desk II
at
NAVA - Technology for Business
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Analista de Service Desk II
Location
Carapicuíba, São Paulo, Brazil
Company size
Who is Richard C.? Overview
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Quick answer
Richard C. is listed as Analista de Service Desk II at NAVA - Technology for Business, a with 445 employees, based in Carapicuíba, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Richard C..
Richard C. previously worked as Analista de Service Desk II at Xp Inc. and Analista de suporte técnico at Lowcost. Richard C. holds Técnol, Análise E Desenvolvimento De Sistemas from Faculdades Metropolitanas Unidas.
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NAVA - Technology for Business
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Profile bio
About Richard C.
Richard C. is a Analista de Service Desk II at NAVA - Technology for Business. Colleagues describe him as "Trabalhei com o Richard e posso dizer que se trata de um profissional com grandes ambições, sempre aberto a novos aprendizados." and "Difícil encontrar uma profissional igual a Richard! Realmente uma pessoa fora de série. Profissional com alto nível de qualificação e conhecimento fazendo a diferença na equipe nas entregas das demandas do setor. Não hesito em recomenda-lo, pois é uma pessoa que faz diferença por onde passa."
Current workplace
Richard C.'s current company
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Nava - Technology For Business
5 roles
Richard C. work experience
A career timeline built from the work history available for this profile.
Analista De Service Desk Ii
Analisar os incidentes e solicitações de suporte e serviços, com foco na melhoria constante e melhor experiência para o usuário com automações e análises de ambiente visando a prevenção de problemas.
Jun 2022 - Dec 2022
Analista De Suporte Técnico
Montagem e manutenção de desktops e notebooks. Análise e atendimento de chamados técnicos via telefone, WhatsApp e HelpDesk. Análise dos indicadores de SLA. Criação de tutoriais didáticos para o usuário final e para a equipe de atendimento. Controle de usuários via AD e Azure.
Jan 2018 - Dec 2021
Suporte Técnico
Responsável pela manutenção e conservação física e lógica dosservidores internos e externos (clientes), prestação de suportetécnico (hardware e software) para clientes internos e externos,aplicação de treinamento aos usuários referente às ferramentasinstaladas nos clientes, desenvolvimento de tutoriais, instalaçãoe suporte à embarcados como: NDD Print e PaperCut.
Apr 2017 - Dec 2017
Assistente Administrativo (Jovem Aprendiz)
Realizava a análise e monitoramento de clientes via SAP(módulo MM) e o faturamento de materiais também via SAP(módulo MM), paralelo a isso, era responsável pelas baixas dosmateriais enviados via SAP e ERP, tendo que cumprir uma metadentro de um prazo estipulado. Atendimento via telefone e e-mail também era uma das minhas responsabilidades.
Feb 2016 - Apr 2017
Team & coworkers
Colleagues at NAVA - Technology for Business
Other employees you can reach at nava.com.br. View company contacts for 445 employees →
KM
Kelvin Moraes
Colleague at Nava - Technology For BusinessOsasco, São Paulo, Brazil
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JA
João Antônio Rodrigues
Colleague at Nava - Technology For BusinessBelo Horizonte, Minas Gerais, Brazil
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MS
Mayra Sales
Colleague at Nava - Technology For BusinessCarapicuíba, São Paulo, Brazil
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VH
Victor Hugo Araujo Macedo
Colleague at Nava - Technology For BusinessCuiabá, Mato Grosso, Brazil
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MF
Marcos Fonseca
Colleague at Nava - Technology For BusinessRio De Janeiro, Brazil
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EC
Everson Costa Nunes Junior
Colleague at Nava - Technology For BusinessCuritiba, Paraná, Brazil
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VD
Vanessa De Oliveira
Colleague at Nava - Technology For BusinessSão Paulo, Brazil
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NS
Nonato Santos
Colleague at Nava - Technology For BusinessMaringá, Paraná, Brazil
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MS
Matheus Santos
Colleague at Nava - Technology For BusinessTaboão Da Serra, São Paulo, Brazil
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JV
João Victor De Paula
Colleague at Nava - Technology For BusinessBarueri, São Paulo, Brazil
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Kelvin Moraes
Colleague at Nava - Technology For BusinessOsasco, São Paulo, Brazil
View →
JA
João Antônio Rodrigues
Colleague at Nava - Technology For BusinessBelo Horizonte, Minas Gerais, Brazil
View →
MS
Mayra Sales
Colleague at Nava - Technology For BusinessCarapicuíba, São Paulo, Brazil
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VH
Victor Hugo Araujo Macedo
Colleague at Nava - Technology For BusinessCuiabá, Mato Grosso, Brazil
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MF
Marcos Fonseca
Colleague at Nava - Technology For BusinessRio De Janeiro, Brazil
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EC
Everson Costa Nunes Junior
Colleague at Nava - Technology For BusinessCuritiba, Paraná, Brazil
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VD
Vanessa De Oliveira
Colleague at Nava - Technology For BusinessSão Paulo, Brazil
View →
NS
Nonato Santos
Colleague at Nava - Technology For BusinessMaringá, Paraná, Brazil
View →
MS
Matheus Santos
Colleague at Nava - Technology For BusinessTaboão Da Serra, São Paulo, Brazil
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JV
João Victor De Paula
Colleague at Nava - Technology For BusinessBarueri, São Paulo, Brazil
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2 education records
Richard C. education
Técnol, Análise E Desenvolvimento De Sistemas
Técnico, Information Technology
Etec De Barueri
FAQ
Frequently asked questions about Richard C.
Quick answers generated from the profile data available on this page.
What company does Richard C. work for?
Richard C. works for NAVA - Technology for Business.
What is Richard C.'s role at NAVA - Technology for Business?
Richard C. is listed as Analista de Service Desk II at NAVA - Technology for Business.
Where is Richard C. based?
Richard C. is based in Carapicuíba, São Paulo, Brazil while working with NAVA - Technology for Business.
What companies has Richard C. worked for?
Richard C. has worked for Nava - Technology For Business, Xp Inc., and Lowcost.
Who are Richard C.'s colleagues at NAVA - Technology for Business?
Richard C.'s colleagues at NAVA - Technology for Business include Kelvin Moraes, João Antônio Rodrigues, Mayra Sales, Victor Hugo Araujo Macedo, and Marcos Fonseca.
How can I contact Richard C.?
You can use AeroLeads to view verified contact signals for Richard C. at NAVA - Technology for Business, including work email, phone, and LinkedIn data when available.
What schools did Richard C. attend?
Richard C. holds Técnol, Análise E Desenvolvimento De Sistemas from Faculdades Metropolitanas Unidas.
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