Richard Custer

Richard Custer Email and Phone Number

Web Program Administrator, Federal Highway Administration @ Federal Highway Administration
washington, district of columbia, united states
Richard Custer's Location
Washington, District of Columbia, United States, United States
Richard Custer's Contact Details

Richard Custer personal email

n/a
About Richard Custer

Talented enterprise Web Manager with more than 20 years of experience in Federal government and non-governmental organizations.• Successfully manages public sites, Intranets, social media, online marketing and strategic evaluation.• Specialist in Drupal CMS site administration and governance.• Effectively leads content development and site design projects.• Develops innovative, strategic solutions to Web publishing and planning needs.• Expertly implements Federal standards and policies and best practices for Web publishing.• Writes with impeccable grammar, syntax and clarity.• Holds master’s degree in business administration with coursework in international finance, economics and trade.Specialties:• website development planning and project management• web governance• web content management and development• content marketing strategy• usability and accessibility• web analytics / monitoring & evaluation• multilingual web content translation management• international economic / trade / technology issues research and analysis• technical writing and reporting• translation from Slavic languages into English

Richard Custer's Current Company Details
Federal Highway Administration

Federal Highway Administration

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Web Program Administrator, Federal Highway Administration
washington, district of columbia, united states
Employees:
1977
Richard Custer Work Experience Details
  • Federal Highway Administration
    Web Program Administrator
    Federal Highway Administration Jun 2020 - Present
    Washington, District Of Columbia, United States
    • Agency lead on web governance and strategy• Agency authority on web analytics, usability, and voice of the customer• Oversees web content development, publishing, and biannual certification• Agency Drupal CMS administrator and lead on Drupal migration• Manages agency GovDelivery platform• Represents FHWA on Federal Web Council
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  • Federal Trade Commission
    Web Content Manager
    Federal Trade Commission Jan 2012 - Jun 2020
    Washington D.C. Metro Area
    • Served as the editor of FTC.gov. Edited copy for readability, style, tone, and search engine optimization. Wrote web content.• Served as key member of a team overseeing a complete overhaul of FTC.gov.• Conducted usability research and testing of web content.• Audited FTC.gov content to ensure that it is relevant, timely, and accessible to the public.• Coordinated with relevant offices to ensure that all content is up to date and aligned with FTC priorities.• Led project teams to develop new web content.• Promoted FTC web products internally and to external audiences.• Served on social media team for Twitter and Facebook posting and moderation of live social chats.
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  • Redfin
    Associate Agent
    Redfin Jun 2014 - Nov 2016
    Washington, Dc
    Licensed real estate agent in the District of Columbia and REALTOR®:I primarily took buyer clients on home tours, and hosted open houses on behalf of Redfin listing agents.I am open to renewing my license and to new opportunities working in residential real estate sales in the District of Columbia.
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  • Us Small Business Administration
    Information Specialist
    Us Small Business Administration Jul 2008 - Jan 2012
    Washington D.C. Metro Area
    • Served as a primary contact within the Office of Communications & Public Liaison for updating SBA.gov and the agency's Intranet.• Reviewed Web project proposals and worked closely with SBA program offices to facilitate requests for new pages and sites.• Managed Web projects and coordinated content.• Was a key member of agency team in revamping SBA.gov and migrating it to a Drupal CMS platform.• Prepared materials and other assets for delivery on the Website.• Reviewed and monitored content for standards compliance.• Conducted agency social media communications and strategic evaluation.• Conducted Web analytics evaluation and reporting.• Conducted Web usability testing.
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  • American International Health Alliance
    Coordinator, Information & Communication Technology Programs
    American International Health Alliance Aug 2001 - Oct 2007
    • Managed and developed new content for EurasiaHealth Knowledge Network multilingual clearinghouse site.• Managed/moderated/created content for organization e-mail discussion and dissemination listservs.• Produced Web-based bilingual toolkits on health programs in various disciplines (nursing, primary healthcare, etc.).• Managed development process and ongoing operation of new HIV/AIDS Twinning Center Website.• Wrote quarterly reports to funders on Web activities and results.• Trained staff in Web content management, page creation, etc., using HTML, Dreamweaver, Contribute, etc.• Gave presentations at international health informatics and health journalism conferences.
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  • Development Bank Associates
    Research Assistant
    Development Bank Associates Apr 2000 - Aug 2001
    • Conducted research for clients on current & future opportunities for sales, consulting, etc. on multilateral development bank projects worldwide.• Delivered presentations advising clients on recommended action plans (international education, transportation construction, infrastructure development).• Researched, managed, and published reports from extensive database covering vendor and consultant opportunities in multilateral development bank-funded health projects worldwide.
  • American Road & Transportation Builders Association
    Staff Economist
    American Road & Transportation Builders Association Feb 1998 - Sep 1999
    • Conducted economic and regulatory impact research on the transportation construction industry.• Wrote regulatory review newsletter for association membership.• Managed association Website.• Planned and organized two-day intermodal transportation construction opportunities conference.
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Richard Custer Skills

Web Content Management Social Media Web Analytics Web Editing Project Coordination Copy Editing Photo Editing Image Editing Accessibility Usability Testing Governance Writing Editing Program Management Web Content Online Marketing Translation Project Management International Relations

Richard Custer Education Details

Frequently Asked Questions about Richard Custer

What company does Richard Custer work for?

Richard Custer works for Federal Highway Administration

What is Richard Custer's role at the current company?

Richard Custer's current role is Web Program Administrator, Federal Highway Administration.

What is Richard Custer's email address?

Richard Custer's email address is rc****@****ftc.gov

What is Richard Custer's direct phone number?

Richard Custer's direct phone number is +120225*****

What schools did Richard Custer attend?

Richard Custer attended University Of Pittsburgh, University Of Pittsburgh Katz Graduate School Of Business, Penn State University.

What are some of Richard Custer's interests?

Richard Custer has interest in Interior Design, Eastern Europe Current Affairs/politics, Web Design, Real Estate, Rusyn Language, Architecture, Tennis, Rusyn Folk Song And Dance, Rusyn Immigration History, Pop Culture.

What skills is Richard Custer known for?

Richard Custer has skills like Web Content Management, Social Media, Web Analytics, Web Editing, Project Coordination, Copy Editing, Photo Editing, Image Editing, Accessibility, Usability Testing, Governance, Writing.

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