Richard Couch Email & Phone Number

Aledo, Tx, Us

Fort Worth, Tx

In this role, I lead a team of five analysts, ensuring seamless coordination with internal and external stakeholders. I manage and update the project tracker to monitor the status of ongoing initiatives and streamline team efforts. By implementing Key Performance Indicators (KPIs) and metrics aligned with business objectives, I collaborate with stakeholders to validate business cases and capabilities. Additionally, I manage projects aimed at transitioning from legacy data tools to Power BI, facilitating the creation of sophisticated data visualizations.Key Accomplishments:• Reduced the receiving backlog by 43% and material cycle time by 38% across warehouse operations by executing business intelligence and analytics solutions.• Surpassed the initial 30% completion rate set in April, achieving a remarkable 95% conversion rate of outdated analytics tools within five months.• Drove insights crucial to decision-making processes by spearheading complex data analysis from data repositories.• Enhanced efficiency in daily operations by pioneering continuous improvements in operational processes.

Fort Worth, Tx

In this role, I established long-term contractual agreements and procurement proposals for aerospace components. I rigorously evaluated and monitored contractor performance, assessing the need for contract amendments and extensions. I continuously assessed contractor performance against contract specifications, recommending corrective actions to maintain standards.Key accomplishments:• Achieved direct cost savings exceeding 11%, successfully navigating challenges posed by global supply chain constraints.• Secured $1.5M in materials under long-term contracts during a nine-month tenure in the Contracts department.

Fort Worth, Texas, United States

In this role, I provided expert customer support and technical assistance for the Sell2Bell supplier portal. I resolved issues and conducted troubleshooting for SAP, Ariba, Enovia, and various other systems. I analyzed JIRA tickets and other data sources to generate weekly metrics, data visualizations, and detailed data analysis using MS Excel.Key Accomplishments:• Hired as Associate Business Systems Analyst in 2017, promoted to Business Systems Analyst in 2018, then promoted to Senior Business Systems Analyst in 2021, progressively leading strategic initiatives and optimizing business processes.• Successfully completed 14,422 JIRA tickets over five years, supporting customer initiatives and business operations, achieving the second-highest volume in Bell's history.• Led projects focused on process enhancement and application improvement, resulting in a 62% reduction in response times.

Grand Prairie, Texas

During this role, I investigated complex issues across various departments, including receiving, stockroom, and international shipments. As the SAP power user for the Fort Worth Logistics Center, I supported multiple departments within the facility. I implemented a comprehensive overhaul of the discrepant receipts process, involving a complete teardown and redesign strategy.Key Accomplishments:• Decreased held items by 83% and enhanced overall process efficiency by 76%, achieving significant improvements.• Optimized inventory management by reducing expired material inventory by 70% and decreasing material kitting cycle time by 60%, significantly improving operational efficiency.

Roanoke, Tx

Hurst, Tx

Master Of Science, Information Systems, 3.92

Activities and Societies: Beta Gamma Sigma Omega Nu Lambda Phi Theta Kappa

Bachelor'S Of Business Administration, Computer Information Systems, 3.82

Activities and Societies: Phi Theta Kappa

Associate'S Of Arts

Activities and Societies: Member of Phi Theta Kappa Dean's List Fall 1999 & Spring 2000 Studied general studies in pursuit of my.

No Degree Awarded, General Studies