Richard Dumas

Richard Dumas Email and Phone Number

Technical Consultant at Ranstad Technologies @
Richard Dumas's Location
Phoenix, Arizona, United States, United States
Richard Dumas's Contact Details

Richard Dumas work email

Richard Dumas personal email

n/a
About Richard Dumas

Richard Dumas is a Technical Consultant at Ranstad Technologies at Ranstad Technologies. He possess expertise in voip, networking, software installation, testing, help desk support and 21 more skills.

Richard Dumas's Current Company Details
Ranstad Technologies

Ranstad Technologies

Technical Consultant at Ranstad Technologies
Richard Dumas Work Experience Details
  • Ranstad Technologies
    Technical Consultant
    Ranstad Technologies May 2012 - Present
    Trouble shoot problem solve diagnose Cisco telephony problems. Reset passwords.Assist with related applications to resolve end user difficulties.Utilized HP CRM ticketing system in escalating analyzed tickets to properspecialists. Soft skills were used to gather information from endusers to expedite solutions,
  • Jcurve Technologies
    Voip Tech Support
    Jcurve Technologies Jul 2011 - May 2012
    Phoenix, Arizona Area
    Voip Helpdesk Tier 1 support. Assist customers from various contracts.Help customers resolve networking issues.Advise and instruct on the use of the CRM.Liason between customer and the engineer in solution creation.
    View
  • Jcurve
    Tier 1 Voip Helpdesk Technician
    Jcurve 2011 - May 2012
    Phoenix ,Arizona
    Tier One Tech support.
    View
  • Qwest Communications Corp
    Customer Data Technician
    Qwest Communications Corp Nov 1979 - Jun 2007
    Phoenix - Metro
    Installation and Repair of Complex Data Circuits.DS0 , T-1 Experienced with Multiplexers, Test and turn up.Use of T-berd test equipment,Volt-Ohm milliamp meters.Adtran HDSL,Westell, various NIC ,Wiring, Grounding ,Telco color code, Repeaters, Laptops,Mini -COs test equipment.Use of Laptops ,Desktops- CEVs ,Cable splicing,Wire Wrap tools, Hand and Mechanical. Customer Contact.Excellent Soft Skills, Telco trained Transmission and Signaling, POTS experienced. Bonded Employee for 27 yrs.
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Richard Dumas Skills

Voip Networking Software Installation Testing Help Desk Support Transmission Laptops Crm Active Directory Network Administration Vpn Troubleshooting Cisco Technologies Microsoft Exchange Computer Hardware Customer Service Data Center Lan Wan Routers Switches Technical Support Windows 7 Windows Xp Cisco Systems Products Virtual Private Network Voice Over Ip

Richard Dumas Education Details

  • Itt Technical Institute- Tempe Az
    Itt Technical Institute- Tempe Az
    3.4
  • Itt Technical Institute-Tempe
    Itt Technical Institute-Tempe
    Computer Systems Networking And Telecommunications

Frequently Asked Questions about Richard Dumas

What company does Richard Dumas work for?

Richard Dumas works for Ranstad Technologies

What is Richard Dumas's role at the current company?

Richard Dumas's current role is Technical Consultant at Ranstad Technologies.

What is Richard Dumas's email address?

Richard Dumas's email address is rbdumas1@q.com

What schools did Richard Dumas attend?

Richard Dumas attended Itt Technical Institute- Tempe Az, Itt Technical Institute-Tempe.

What skills is Richard Dumas known for?

Richard Dumas has skills like Voip, Networking, Software Installation, Testing, Help Desk Support, Transmission, Laptops, Crm, Active Directory, Network Administration, Vpn, Troubleshooting.

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