Client consulting, business development, relationship management and leadership of multidisciplinary engagement teams across private and public sector clients:• Post-merger Operating Model transformation:Discovery | Capability assessment | Supplier contracts analysis | Financial modelling | Recommendations | Operating model design | Organisation design | Interlock design | Service design | Risk assessment | Business continuity framework | Service transition | Roadmap | CIO/LT teaming workshops• Structured GDPR compliance of agency-wide data assets: Methodology | Tooling development | Assessment sprint management | Remediation actions | Executive dashboard • Information Governance function Operating Model transformation: Discovery | Strategy | Service-based Operating Model design | Service design | Records & information management improvements | Change management | Comms | Training• Digital SIAM Operating Model transformation:Discovery | Process maturity assessment | Digital excellence user-story assessment | Recommendations | Operating model design | Organisation design | Digital skills identification | Transformation roadmap | Business case | Communities of practice• Enterprise SIAM Operating Model transformation: Vision | Roadmap | Comms | Organisation design | Service management evolution | Expertise across associated areas (ITIL4, Supplier onboarding, Event management, CMDB, Service mapping, Cloud, SRE)• Capability Mapping and Service Model for client commercial bid• Process Maturity assessment• Mozaic Consulting Toolkit evolution

Corporate OM evolution | OM community management | Strategic restructuring | All-employee company handbook | Digital cloud-based OM platform development and automation | OM improvements via big data analysis and dashboards | COO savings management for company-wide turnaround program | COO scorecard management | COO risk assessment improvements | COVID-19 crisis management | HR leadership IoT outreach program piloting and coaching

Post-merger OM change management, advice and training | Corporate governance simplification | Strategy execution acceleration | Cross-functional process interlock streamlining | Online business management system development | Blue-sky vision of AI-driven autonomous enterprise for COO

Harmonisation of capability, process and application landscapes during Alcatel-Lucent M&A | EA/BA practices and tooling renewal | EA conformance tool development | Improvements in stakeholder engagement, decision-making and agility

UX practice setup and management, boosting user productivity and experience | IT innovation revitalisation | IT business case and value management framework creation and deployment | CIO Yearbook value capture, creation and communication

IT strategy overhaul and change management | OPEX reduction outsourcing program | Critical site IT engagement team mobilisation assuring business continuity and satisfaction | Cost reduction through persona-based service and hardware bundling

ServiceNow deployment | Service catalogue simplification | Service manager business alignment | Usability improvements across enterprise applications and workflows

Consulting, sales and account management of in-house and partner IT/telecom solutions and services for Tier 1 global CSPs including due diligence, managed services, streaming, messaging, device management, authentication and charging systems

Pre-sales, design and delivery of in-house and partner IT/telecom solutions and services for Tier 1 global CSPs including IT service delivery middleware, mobile portals, messaging and charging systems

Research and software development in the areas of encryption, radar image processing and antenna design