Middle Management - Manager Of Resource Scheduling, Broadcast Operations & Training
Castle Rock, Colorado, United States
Served in a number of Management roles and responsibilities over the duration. As the Manager of Broadcast I led a department of 62 people which included 21 Supervisor (direct reports).In addition:Managed a $590K departmental budget, personnel and supervisors, project development, strategic planning, and the establishment of goals and objectives. Functioned as primary backup to the Senior Manager of Business Operations, indirectly supported a $20M budget, and served as member of the Vice President’s Strategy and multi-site manager’s team.Led bi-annual business review process to review the “customer relations and service” aspects of the department. Results were streamlined processes, procedures, budget savings, improved product quality, and increased customer service.Provided mentoring and coaching in business analysis, test & integration, project management, end user training, conflict management, team building, communications, and negotiations to supervisors and project leads.