Richard Farthing Email and Phone Number

Solicite new business and attain monthly, quarterly and annual quotas based on sales targets for Technology online services. Sales are made to prospects and pre-qualified leads through a telephone and internet-based sales process. Manage leads and opportunities, online demonstrations, presentation of proposals and closing of sales.

Perform in both a transactional and consultative environment using ISDN technology or IP networks in Video/AudioConferencing (hardware/software) or Satellite Broadcasting as the liaison between the client and the company. Coordinate with clients, affiliates, and operations to provide point to point or Multi-Site Audio/Video conferences for all levels of employees up to Owners and CEO’s in all time zones world wide in response to inbound inquiries via telephone or e-mail. Primary point of contact for established accounts working closely with clients to determine their needs, provide tactical duties and leadership for project execution, roll outs and service satisfaction, cross-sell and up-sell while managing client expectations.Manage all levels of sales life cycle while coordinating with the client, project manager, technical resources, operations and support personnel through implementation and then maintain an active role in the post sale follow up.

Develop the Sales/Account Manager process and marketing strategy for getting message of products and services to the marketplace. Coordinate national level events through strategic and consultative sales approach with the client to understand their business needs, issues, and strategies while collaborating with 20+ affiliates, 100+ employees with up to 1500 guests attending. Extensive prospecting and selling/renting Lighting and Sound equipment (hardware & software), Installation/Service ( $500-$200k), Audio and DJ gear, stands/trussing, Theatrical effects, Video equipment and accessories. Respond to inbound inquiries based on marketing campaigns including: web promotions and leads, e-mail, webinars, and seminars to attain monthly sales quotas and meet required sales activity levels providing demos and professional proposals to align with the client’s needs, goals and vision understanding the dynamics to influence key decision makers leading toward a purchase. Primary point of contact for established accounts working closely with clients to develop and maintain positive and comfortable relationship by conveying verbal and written information clearly and efficiently.Manage all levels of sales negotiation while coordinating with the client, Engineers, technical resources and support personnel through implementation/installation and then maintain an active role in the post sale follow up.Apply sound strategies to close sales engagements with clients by gaining commitment to implement the value-adding solution. Maintain knowledge of products and services including features, benefits, changes, applications, ability to customize and how to effectively distinguish them from competitor offerings and position them to meet customer needs.