Richard Guy Email & Phone Number

Beaverton, Or, Us

Portland, Oregon, Us

•Support designated sales region ensuring timely and accurate processing and delivery of products. •Communicate cross functionally to address any product or delivery issues and create solutions. •Manage sample orders and delivery to sales reps, accounts, and trade shows.•Manage all display in store marketing materials for designated accounts. •Provide input in improving internal processes.

Portland, Oregon, Us

• Provide exceptional service to customers by responding quickly and professionally to customer inquiries through calls, chats and emails.• Investigate customer questions, while using effective problem solving skills to resolve any issues.• Be a product expert by staying up to date on all new products, design, and technology in order to best serve customers and their needs.• Be a team player through assisting other Customer Service Representatives when needed, and assisting with other duties as needed.

West Chester, Pa, Us

• Provide quality service for assigned clients by answering any questions regarding payroll, taxes, or software through multiple channels including phone, and email in a timely manner.• Process any payroll, new hire reporting, employee changes, and any other customer requests timely and accurately.• Stay up to date on any new laws, regulations, processes or services as required.

Beaverton, Oregon, Us

• Troubleshoot any visa related issues through FISERV platform to ensure card functionality for all 80,000+ members bringing in $225,000 in interchange daily.• Admin for all online banking features to include mobile deposit, bill pay, online payment, etc. and troubleshoot and resolve any issues for members with these services.• Research and fulfill all member requests regarding their accounts to include account opening, deposit/withdrawal history, check images, etc. in a timely and quick manner.• Pitched, organized, and managed charity golf tournament raising over $26,000 for the Rivermark Community Fund, to support small businesses in the community

Beaverton, Oregon, Us

• Provide quality customer service to all members by processing transactions accurately, and answering any questions regarding their concern.• Utilize working knowledge of the vast array of Rivermark products and services to expand and improve our members’ experience.• Quickly adapted to sales culture, and met/exceeded all sales goals set for me by Rivermark management.

• Provide quality customer service by accurately processing customers’ transactions, answering questions, and maintaining knowledge of current sales, promotions, and policies.• Be in charge of and balance both ATM and personal cash drawer totaling more than $60,000.• Conduct weekly audits of filing of paperwork such as cash balancing sheets, account openings, etc. to ensure branch compliance with company policy.

Randolph Afb, Tx, Us

• Maintained and installed all hardline copper and fiber communication lines, including voice and data drops.• Marked and flagged all underground communication lines in construction areas, ensuring no outages in service, and preventing any damage to over $300 million worth of communications equipment.• Assisted in training incoming Airmen in both a training environment and while on-the-job to ensure knowledge of all essential job functions.

Randolph Afb, Tx, Us

• Traveled to Afghan Army and Police bases to ensure installation of communications networks were being completed according to all codes and regulations.• Signed off on the completion of three installation projects totaling $12.9 million and the start of two more installation projects totaling $8.4 million.• Sustained communications for the Regional Site Command-West, ensuring connectivity to facilitate missions in the Western region of Afghanistan.

Randolph Afb, Tx, Us

• Managed network accounts for over 12,000 personnel on both classified and unclassified platforms, ensuring countrywide communication needed to complete missions.• Wiped, cleared, and added all new computers to the network on both classified and unclassified platforms, in addition to updating required software.• Troubleshot software, hardware, and user issues to find effective solutions to ensure network connection capabilities.

Master'S Of Science, Sports Product Management

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services