Richard Harrington Email and Phone Number

Authored 55 evidence-led EqIAs as part of high-profile rail ticket office reform programme. Identified and captured risks, mitigations and opportunities, in collaboration with senior managers.Reviewed and updated Accessible Travel Policy, EqIA policy, EqIA template and guidance.Developed data dashboard, working with external partners.

Designed and delivered tailored DEI training programmes and materials to colleagues at all levels of the organisation – building capability, ensuring compliance with legislation.Scrutinised and quality assured approx. 100 EqIAs, collaborating with senior officers.Subject matter expert on DEI – coached senior colleagues on briefings to Secretary of State, preparation of board papers & Ministerial Submissions - ensuring DEI was a key consideration in Covid-19 health policy.Development, analysis and regular reporting of performance metrics to measure progress.

Strategy Lead:- Delivered Brent's 4-year overarching strategy, the Borough Plan, with focus on evidence-led decision making- Delivered Brent’s Equality Strategy, including public consultation - Produced annual implementation plans for both of the aboveDEI Lead: Subject-matter expert providing advice and guidance to senior managers and elected members on DEI matters; cross-council peer support on Equality Impact Assessments. Produced Equality Analysis of budget proposals. Facilitated the council’s signing of the British Sign Language Charter, working in partnership with the British Deaf Association. Ensured council went above and beyond Public Sector Equality Duty.Scrutiny Lead: Worked with elected members to deliver the Policy and Public Realm Scrutiny function, including co-ordination of the committee’s knife crime task group which published a highly-commended report in Sept 2019.Led cross-departmental steering group on accessibility and service improvement.Liaison with Crisis Skylight Brent during Covid-19 pandemic, enabling joined-up working with the council in order to help house vulnerable rough sleepers.

Developed data protection policies and guidance for the university’s 15,000 academic and professional staff, enabling organisational compliance with GDPR.

Including time spent in China, Vietnam, Cambodia, Laos, Thailand.

Led on development of the council’s 30-year housing strategy.Delivered the Housing Heroes civic awards 7k under-budget.Developed a tenant reward scheme to incentivise good behaviour and help reduce tenant arrears.

Reviewed and updated council policies and procedures, including implementing a new Lettings Standard for the council’s c.20,000 tenantsLed a project to review and streamline the repairs process, in order to improve performance and customer satisfaction. Supported the re-procurement of council’s choice-based lettings service, saving thousands of pounds in time and contract costs.Development and delivery of annual departmental business plans and the Annual Report to Tenants.Successful case management of all Freedom of Information and subject access requests.

Reported directly to the Head of Housing Management.Led a project to refresh the Tenants Home Contents Insurance scheme, increasing take-up by 30%;Organised series of events promoting responsible pet ownership, enabled thousands of pet owners to have their pets micro-chipped.Managed the departmental Key Decisions Forward Plan Editor of the monthly newsletter to 1000+ housing management staff.

Placements in different departments across the council on a rotational basis. Provided general support whilst learning how the organisation works as a whole. On-the-job learning supplemented by an extensive training programme encompassing topics such as housing law, building construction and estate management.