Richard Hendrickson Email & Phone Number

Rochester, Minnesota Area

Northwood, Ia

Responsible for the management and monitoring of all security and cash handling activities for the entire facility.• Monitored and authorized handling and movement of cash and items of value.• Designed & assisted with the implementation of a 400 security camera system that covered all areas of the property • Maintained 8 separate business servers that linked security and daily sales and business functions • Responsible for training all junior surveillance agents.• Investigated criminal activity and reported findings to the proper authorities.• Verified and documented vault counts.• Proposed secure filing system for permanent storage of sensitive records.• Created a database for monitoring and tracking known criminal offenders.

Rochester, Minnesota

Managed IT Help Desk and assisted internal and external customers with computer issues including but not limited to; setting up and securing networks and general connectivity issues.• Developed a strategy based method of internet troubleshooting.• Assisted network technicians / installers with troubleshooting connectivity issues.• Responsible for new hire training.• Actively participated in meetings and suggested new ideas for cost saving processes.• Proposed improvements to streamline trouble ticketing system.

Pine Island, Mn

Owner and operator of a licensed automotive dealership and repair facility.• Self-financed inventory of a 25 vehicle used car lot.• Assisted customers with procurement of financing.• Developed & maintained company website showcasing inventory and financing options. • Managed the processing and transfer of titles for all sales.• Maintained business records for inspection per state regulations.• Managed 1 salesperson, 2 mechanics and a car detailer.

Associate'S Degree, Computer And Information Systems Security/Information Assurance, A

Activities and Societies: Alpha Beta Kappa Iota Sigma TauSumma Cum Laude

Certificate, Truck Driving, 4.0

Earned a Commercial Drivers License and Certificate of completion of the truck driving program.

High School Diploma, General Studies

Activities and Societies: Weight TrainingGeneral High School studies with emphasis on Automotive Repair and Electronics.