Richard Hyde Email & Phone Number

Houston, Texas Area

● Serving individuals and companies in evaluating their risk and securing the appropriate coverage to adequately protect their assets. ● Representing the finest insurance companies and product offerings the marketplace has available.

Houston, Texas Area

● Dedicated sales development professional managing both current relationships with business partners as well as building new relationships with potential clients.● Collaborated with engineering team in developing highly technical solutions for current and potential customer's physical electronic security integration needs. ● Built relationships with general contractors, project managers, real estate developers, property managers and industry associations to create value and expand client base.

Houston, Texas

● Highly skilled and dedicated sales professional managing relationships with business partners as well as direct relationships with customers. ● Collaborated with management and Implemented a marketing campaign leveraging several social media platforms that resulted in an increase in personal lines property and casualty sales. ● Focus on uncovering profitable cross selling opportunities across existing client base by broadening their portfolios with new products. Simultaneously building relationships with new clients with ongoing marketing strategies and community involvement. specialties: management, sales, business plans, customer relations, employee relations, outside sales, inside sales, Microsoft excel, Microsoft outlook express, Microsoft Powerpoint, Microsoft Word, new business development, interviewing, leadership,strategy, implementation of new programs

Houston, Texas Area

● Responsible for medical and litigation management of catastrophic workers’ compensation claims as well as overseeing handling of losses by third party administrator. ● Managed multi million dollar cases within assigned territory and negotiated resolution with stakeholders that resulted in high customer satisfaction while minimizing resolution costs.● Built and maintained strong relationships with key stakeholders fostering collaboration that resulted in efficient resolution of cases with win-win results for customers and providers. ● Managed strategic relationship with key partners that enhanced company's footprint in 12 additional states ensuring service quality and operational compliance with corporate government regulations ● Collaborated with legal counsel to resolve high profile cases that resulted in quick and effective resolution satisfying contract stipulations and legal requirements.

Houston, Texas Area

● Prospecting and developing new client relationships within the territory of Houston based telecom headquarters.● Provided innovative proposals and delivery of strategic sales presentations bringing new customers on-board exceeding sales objectives. ● Uncovered profitable growth and cross-sell opportunities within existing customers which generated additional revenue while maintaining superior customer service and long term account retention. ● Collaborated with management on developing marketing initiatives such as lunch and learns and calling campaigns which generated new sales growth in existing and new key accounts. ● Through successful management of major accounts including HCA Healthcare, Apollo Hospitals, Texas Children's, HealthSouth and PCCA accomplished system upgrades and new circuit sales resulting in additional monthly revenue streams. ● Coordinated quarterly account meetings and luncheons with existing clients which led to increased account retention in a highly competitive environment. Certified with Mitel, Shoretel, Avaya, HP, Ruckus and many other manufacturers

Houston, Texas Area

● Responsible for leading team of 15 Sales Agents in the development and implementation of sales strategies that promoted multiple key products. Consistently exceeded sales and production goals. ● Participated in the development and expansion of marketing of products to 28 states resulting in sales increases to over $11 million. This led to multiple sales contest wins and awards, achieving highest ranking for territory market share in the carriers represented. ● Sourced, hired and managed performance of new personnel achieving high motivation that led to consistent increase of corporate sales goals. ● Trained new and existing staff in sales techniques, corporate culture and new product initiatives to ensure consistency in exceeding sales objectives and increased closing ratios. ● Conducted weekly sales meetings and developed sales contests that motivated staff to increase sales.● Maintained a personal close ratio of 52% resulting in personal production being 20% of the office total sales. ● Provided superior customer service while recognizing and capitalizing on cross selling opportunities making personal book of business the most profitable in the company with the highest account retention and customer satisfaction.● Exceeded $1 million in personal sales every year and $2 million in 2010. Appointed with top tier one carriers including Blue Cross, Aetna, United Healthcare, Assurant Health and Humana which allowed access to multiple product offerings increasing sales quota. ● Earned National Platinum Producer award in 2009 and additional awards in 2010 from United Healthcare while simultaneously managing and motivating staff.

Houston, Texas Area

Led the company in field health sales consistently every year. Received the Top National Sales Award by United Healthcare for 2009. Field trained agents throughout Louisiana and Texas.

Began my career in 1990 handling claims in the Houston Workers' Compensation Claim Office progressing from claim representative and high exposure claim handling roles to leadership of the The Hartford's Houston branch of Specialty Risk Services. This involved the management and mentoring of the staff of workers' compensation adjusters in claims investigation, evaluation and resolution in the Texas jurisdiction. Responsible for multi million dollar accounts such as Anheuser-Busch, Alcoa, Administaff/Insperity, Regis Corporation and National Oilwell Varco. Oversaw all claims reviews, administration and management of the branch. Held staff accountable to strict handling requirements outlined in our contracts with our accounts.

Senior Claim Law Associate Designation, Insurance Law

Earned Senior Claim Law Associate, Casualty Claim Law Associate and Workers' Compensation Claim Law Associate designations.

Access Control Certification

Education record