UK Office Solutions is one of the leading distributors of print consumables in the United Kingdom. We owe this market position not only to first-class products, but also to comprehensive, high customer-orientation and flexible services. We are extremely dedicated to the protection of the environment and the responsible disposal of toner and ink cartridges and fully support and encourage businesses to use our FREE recycling program.

Digital marketing company generating highly qualified, chomping at the bit, leads for companies within the Finance Industry and the Claims Management Industry. We have a unique automated digital sale funnel and are not afraid to work on commission only projects.

Internally promoted from Call Centre Manager to General Manager / Managing Director (2008). Responsible for creating and implementing sales strategies, structures and material to maximise opportunities within the market including Holiday, Finance, IT sectors (B2B and B2C).Successfully presented a proposal to the Company Director which resulted in the set-up of The Gift Company located in a new office. Over a 4 year period this business grew into a 60 seat call centre with a 10 strong administration team and delivering over 2.4m revenue per annum.Controlling all internal administration and operational processes to ensure the business run efficiently and utilising Quality Assurance and Project Management skills to launch new ventures and infrastructure. Identifying team training needs and acting as a mentor and role-model for staff to create a performance and target driven environment where success is recognised and celebrated. Responsible for communicating with internal and external stakeholders, operating with confidence and consistently delivering service excellence. Controlling the internal reporting structure to ensure communication channels are effective.

Responsible for the preparation of the ground for pipe laying using Microsoft Project to produce and maintain clear project plans detailing team duties and deadlines. Clearly communicated project progress throughout the team to ensure all parties understood the processes required to ensure successful delivery within agreed timescales and budgets. Accurately collated and organised information and data for the inclusion in Technical Files which were submitted to a 3rd party auditor for CE mark accreditation (as well as submission to America’s Food and Drug Administration – FDA).Acted as procedure writer, responsible for accurately writing company procedure to British, EU and International Standards. Responsible for auditing the quality management system through all departments in line with international auditing standard ISO 9001. Key member of a small team that conducted an Activity Based Costing (ABC) exercise within the company – focused at reducing costs. Used Microsoft Visio to flow every activity and allocate costs. Gained a strong understanding of computer networks and Windows Server. Responsible for delivering and coordinating training for staff.