- Maintained Service Level Agreements (SLAs) for turnaround times, accuracy, and quality of the Enterprise Underwriting Team’s output.- Optimized workflow to ensure efficient and effective performance of the Enterprise Underwriting Team.

- Supported the overall design and management of group medical, dental, life, disability and special risk benefits for clients.- Collaborated with internal and external teams on pre- and post-renewal strategies, RFP distribution, plan design amendment pricing, and renewal projections to achieve client objectives.- Managed marketing and renewal projects for large clients, such as municipalities and hospitals.- Prepared benchmark studies and analyzed cost drivers for existing and prospective clients to facilitate informed decision-making.- Negotiated renewal ratings with carriers based on the client’s experience, current trends, reserves, renewal methodology, and other related factors to maximize client benefits.- Performed LTD reserve actuarial valuations to assist with renewal negotiations.- Advised and provided pricing on flexible benefit plan designs and re-designs to meet client needs.

- Prepared quarterly and year-end consolidated financial statements focused on pension and other post-employment benefits (OPEB) under US GAAP and IFRS. Ensured accuracy of reporting and consistently met deadlines. - Coordinated and oversaw periodic valuations of pension and OPEB with external actuaries for accounting purposes, including reviewing funding requirements and verifying compliance with policies and regulatory requirements.- Forecasted year-over-year analysis on accounting costs, pension contributions, and payroll burden costs for business planning purposes and rate applications with Ontario Energy Board. - Assessed cost impact of changes to pension and benefits, supporting the collective bargaining process. - Increased efficiencies and reduced manual work on a quarterly basis by automating financial reporting process.

- Contributed to developing framework for merging or converting single employer pension plans to a jointly sponsored pension plan, including developing criteria for a solvency funding exemption and preparing a consultation paper. - Provided comprehensive analyses to senior management on cost of enhanced early retirement benefits (known as grow-in), impact of equal employer and employee cost sharing, and levels of intergenerational fairness in public-sector pension plans. - Attained approval for emerging issues in Ontario Teachers’ Pension Plan such as amending Funding Management Policy to introduce temporary plan improvements, should the plan meet surplus requirements. - Prepared briefing materials and in-depth reports for senior management on proposed regulations to strengthen funding rules for defined benefit pension plans in Ontario and transfer agreements between major Ontario pension plans.

- Provided policy leadership and economic / financial analyses in support of pension partnership between the Ontario government and Ontario Teachers’ Pension Plan.- Delivered strategic advice in development of new or revised funding policies and options. For example, pension benefits were held harmless to unpaid days off based on my recommendation of making pension buy-backs mandatory for these days and amending the Teachers’ Pension Act.- Supported negotiations with teachers’ union on benefit and contribution levels in Ontario Teachers’ Pension Plan. Assessed costings of plan scenarios and received ministerial approval for agreements. Successful agreements eliminated a $10B deficit by making cost-of-living increases for future service fully conditional on funded status of pension plan and reflecting Province’s Budget policy by freezing contributions for 5 years.

- Advised clients and colleagues on a myriad of actuarial matters that included pension and post-retirement benefits plan design, funding, administration, and communication of retirement programs. - Prepared and/or reviewed assumptions, techniques, accuracy applied to valuations, regulatory filings, forecasts, experience studies, and plan designs in a manner consistent with company standards and Canadian Institute of Actuaries’ Standards of Practice.- Provided consulting advice to clients by quantifying the impact of various plan scenarios for union negotiations.- Prepared pension accounting valuations and disclosures using Canadian, U.S., and international accounting standards.

- Responsible for the valuation of individual life and health insurance products, including calculating liabilities for quarterly and annual reporting to OSFI and management.- Analyzed business plan projections and scenario testing with respect to individual life and health lines of business.- Developed and completed studies to monitor trends in mortality, morbidity, lapses, expenses and profits.