Richard Lee

Richard Lee Email and Phone Number

Digital Product Manager @ Bupa
Melbourne, VIC, AU
Richard Lee's Location
Greater Melbourne Area, Australia
Richard Lee's Contact Details

Richard Lee personal email

n/a

Richard Lee phone numbers

About Richard Lee

Digital product professional with 10+ years of experience leading customer experience, digital analytics, experimentation and personalisation initiatives. Recognised for driving product-led growth and delivering measurable improvements to digital sales, self-service, and membership/loyalty offerings for prominent retail, insurance, and finance companies including Bupa, Wesfarmers OneDigital, IAG, and GE Capital.Highlighted skills:- New Product strategy and delivery - Digital optimisation and analytics strategy- Cross-functional team leadership (XFN)- A/B testing and Personalisation (Adobe Target (certified), Optimizely & LaunchDarkly)- Data-driven decision making turning data into insights and presenting to stakeholders- Customer testing, survey design, prototyping- Human-centred design-thinking (HCD)- Lean UX, Lean Analytics principles- Frontend Web Development Interested in finding out more? Let’s connect!

Richard Lee's Current Company Details
Bupa

Bupa

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Digital Product Manager
Melbourne, VIC, AU
Website:
bupa.com
Employees:
30578
Richard Lee Work Experience Details
  • Bupa
    Digital Product Manager
    Bupa
    Melbourne, Vic, Au
    View
  • Bupa
    Senior Product Owner
    Bupa Aug 2023 - Present
    Melbourne, Victoria, Australia
    Helping create new digital health products at Bupa. Leading product discovery and delivery teams, working closely with clinicians to solve wicked health care problems.
    View
  • Wesfarmers Onedigital
    Product Owner, Growth
    Wesfarmers Onedigital Dec 2021 - Jun 2023
    Melbourne, Victoria, Australia
    Responsible for the experimentation roadmap for Wesfarmer’s OnePass subscription product. Engaging senior stakeholders across Kmart, Target, Catch, Bunnings & Disney+ to plan customer research, design experiments & metrics.
    View
  • Iag
    Digital Optimisation And Personalisation Lead (Nrma, Cgu & Partners)
    Iag Jul 2018 - Dec 2021
    Melbourne, Australia
    Managing digital optimisation and personalisation roadmap for NRMA and CGU digital sales & service teams. Led delivery of personalisation and A/B tests, building and managing cross-functional teams.
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  • Iag
    Senior Digital Optimisation & Personalisation Specialist (Nrma, Cgu & Partners)
    Iag May 2017 - Jul 2018
    Delivery of digital optimisation and personalisation campaign’s, including building activities and audiences in Adobe Target and Adobe Audience Manager (AAM) and managing delivery across React & Mob Apps.
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  • Iag
    Digital Channel Manager (Cgu)
    Iag Oct 2016 - Apr 2017
    Melbourne, Australia
    Managing CGU digital marketing campaign delivery and performance across CGU website, broker portal, apps. Leading a team of digital producers, CMS developers, UI designers and media agencies.
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  • Iag
    Product Owner, Website (Cgu)
    Iag Jun 2015 - Sep 2016
    Melbourne Area, Australia
    Delivery of CGU digital marketing campaigns, conversion rate optimisation (CRO), SEO improvements and tagging across the CGU website and broker portal for CGU Commercial/Business division
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  • Grass Roots
    Senior Frontend Developer
    Grass Roots Jan 2011 - Jun 2015
    Melbourne Area, Australia
    UI design and frontend web development for Employee Recognition and Sales incentives portals, hybrid web apps and microsites. Leading and mentoring junior frontend web developers across APAC region.
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  • Realestateview.Com.Au
    Website Producer
    Realestateview.Com.Au Jun 2010 - Dec 2010
    Melbourne, Australia
    Project management of updates across RealestateView.com.au and PropertyData.com.au websites. Supporting marketing team with SEO, and data science team in optimising property search functionality.
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  • Ge Capital
    Online Content Manager
    Ge Capital 2009 - Jun 2010
    Melbourne, Australia
    Project management of new websites and eCommerce apps for GE Capital and partners. Manage the day-to-day content updates across Australia and New Zealand websites.
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  • Ge Money
    Ecommerce Analyst
    Ge Money Jun 2008 - Mar 2009
    Melbourne, Australia
    Managing business requirements for eCommerce apps (GE Money, Aussie, Wizard & KiwiBank NZ) including analytics requirements for development teams. Optimisation of online application forms using analytics and customer feedback.
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  • Tower Systems International (Aust) Pty Ltd
    Full-Stack Developer
    Tower Systems International (Aust) Pty Ltd Jun 2005 - Jun 2008
    Melbourne, Victoria, Australia
    UI design and prototyping of e-commerce websites (towersystems.com.au, inkfast.com.au, sophierandell.com.au, ezipass.com.au, findit.com.au). Frontend and backend (PHP and Perl) development of e-commerce and Blogging platforms (osCommerce and MovableType). Website configuration and hosting support
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  • Freelance
    Freelance Web Developer And Tutor
    Freelance Jan 2004 - Jan 2005
    Melbourne, Victoria, Australia
    Web Developer specliasing in Adobe Flash, PHP and ASP website development for small businesses . Contracting Tutor for Advanced Web Development classes at Swinburne University of Technology.

Richard Lee Education Details

Frequently Asked Questions about Richard Lee

What company does Richard Lee work for?

Richard Lee works for Bupa

What is Richard Lee's role at the current company?

Richard Lee's current role is Digital Product Manager.

What is Richard Lee's email address?

Richard Lee's email address is ri****@****.com.au

What is Richard Lee's direct phone number?

Richard Lee's direct phone number is (714) 545*****

What schools did Richard Lee attend?

Richard Lee attended Swinburne University Of Technology, Brainmates, General Assembly Melbourne, Swinburne University Of Technology.

Who are Richard Lee's colleagues?

Richard Lee's colleagues are Laura Gomez Sanchez, Andrew Aston, Adele Duff, Ann Bray, Arsheenam Prasad, James Ross, Rachel Murphy.

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