Richard Mann Email and Phone Number
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An Information Technology professional with experience in building and maintaining IT services in large and small environments. A team player ready to adapt to the needs of the company, skilled in problem resolution and conflict management.
Conest Software Systems
View- Website:
- conest.com
- Employees:
- 29
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Software Support Engineer Level IiConest Software Systems Aug 2019 - PresentManchester Nh
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Support SpecialistCreative Information Systems Jul 2015 - Nov 2018Manchester NhHandled support calls, conducted upgrades for desktop scale management system running with an SQL database in Microsoft Windows all versions. Conducted use assessments, training, with customers. Performed remote installations of Windows based application and related SQL server. Troubleshot network operational and access problems with the customer and their IT. Managed and wrote articles for support knowledge base and product help menus. -
Service Center ProfessionalNeo Markets Jan 2013 - Jan 2015Portsmouth NhPerformed operational, troubleshooting, and quality assurance duties at energy trading services company. Maintained knowledge base. Worked with MS SQL data base management tools, and GIT source control to deploy versions of hosted product served via remote desktop application.
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Service CoordinatorMainstay Technologies Sep 2012 - Oct 2012Answered and routed phone calls -
Help Desk TechnicianFidelity Investments Apr 2005 - Jun 2012Provided Frontline phone support at International helpdesk for Fidelity Investment companies. Performed desktop/helpdesk support via remote connect tool set and web based internal customer solutions. Participated in related projects and activities -
Senior Network AdministratorPercussion Software Feb 2004 - Sep 2004Woburn MaProvided complete administration of 100 user corporate network. Maintained network security and desktop support for all users. Provided Veritas enterprise network backup strategies, Oversaw MS SUS Deployment. Provided McAfee anti-virus E-policy management. Helped with Lotus Notes management. Implemented other corporate headquarters based services including audio/visual, and online training services. Oversaw headquarters building move and construction of Cat 5e lan and phone system on Coral IPX. Oversaw Ademco proximity card system. -
Quality Assurance ContractorEnterasys Networks Jun 2003 - Aug 2003Provided Quality Assurnace testing on OS for 24 port Accton V-series network switch. Tested both https and CLI based software OS. Reported bugs. Created testing procedures. Made design recommendations. Loaded customer boxes with software.
Richard Mann Skills
Richard Mann Education Details
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Computer Science -
University Of NhBusiness Administration And Management, General
Frequently Asked Questions about Richard Mann
What company does Richard Mann work for?
Richard Mann works for Conest Software Systems
What is Richard Mann's role at the current company?
Richard Mann's current role is Software Support Engineer Level II at ConEst Software Systems.
What is Richard Mann's email address?
Richard Mann's email address is ri****@****ets.com
What schools did Richard Mann attend?
Richard Mann attended Hesser College, University Of Nh.
What are some of Richard Mann's interests?
Richard Mann has interest in Civil Rights And Social Action, Education, Environment, Science And Technology, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Richard Mann known for?
Richard Mann has skills like Help Desk Support, Remote Desktop, It Service Management, Network Security, Visio, Active Directory, Project Management, Network Administration, Computer Hardware, Customer Service, Microsoft Exchange, Microsoft Office.
Who are Richard Mann's colleagues?
Richard Mann's colleagues are Paul Olito, Robson Djavan, Paula Gomez, Christopher Pagel, Daniel Lampkin, Debra Bureau, Robert Parrish.
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Richard Mann
Salt Lake City, Ut2plansource.com, decisely.com7 +130354XXXXX
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Richard Mann
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Richard Mann
Spring Hill, Tn1dell.com2 (800) 9XXXXXXXXXXXXXXXX
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