Leading a global team of 100+ software delivery experts, strategically shaping operational leadership, and overseeing resource alignment with company goals. Focusing on optimising operational efficiencies, ensuring collaboration across diverse teams, and driving innovation. Instrumental in adapting the workforce to meet evolving international client needs, contributing to success by combining operational excellence with strategic human capital management.

Overall professional services leadership, accountability and management for the NZ region. Responsible for all consulting staff assigned to NZ service delivery. Ensuring long term customer success across all NZ accounts.

Establishing excellent business-to-business relationships and driving customer success initiatives. Responsible for all major NZ projects and supporting significant global projects. Active role in operational excellence through global alignment and team management. Owning all NZ customer engagements and growing the NZ business through key account and delivery strategies.

Responsible for all NZ project delivery and commercial relationships for ECM implementations and upgrades and BPI projects for corporate, local and central government. Driving pre-sales, estimations and negotiations. Providing PMO support and initiatives to improve on internal methodologies, global best practice and streamlining delivery.

Project management and relationships for Infrastructure Services, Cloud Enablement, ECM and IM projects for corporate, local and central government. Owning the delivery strategies and negotiations surrounding pre-sales processes. Providing PMO support and initiatives to improve on internal methodologies and reporting.

Project Manager and Stream Lead for Cloud Solutions and Enablement.Providing consultancy services surrounding MS Office 365 implementations. Specialising in SharePoint Online Architecture and Design, Strategic Consulting, and Project Management. A complex role with end-to-end involvement: from strategic development of Cloud Solutions, pre-sales presentations, solution architecture, and project management through to implementation and support.

Business Analyst for ECM and IM projects and Stream Lead for Cloud Solutions. Engaging with business representatives to elicit and translate requirements. Working with the project team to design and develop complex workflows aligned with business process.Developing the MS Office 365 offering to take to market. Creating SharePoint Online demonstrations and solutions to feed into current client information strategies. Establishing SharePoint Online as an emerging business stream within… Show more Business Analyst for ECM and IM projects and Stream Lead for Cloud Solutions. Engaging with business representatives to elicit and translate requirements. Working with the project team to design and develop complex workflows aligned with business process.Developing the MS Office 365 offering to take to market. Creating SharePoint Online demonstrations and solutions to feed into current client information strategies. Establishing SharePoint Online as an emerging business stream within Techtonics. Show less

Business Manager across two local facilities. Responsibilities included General Operations, ITC Systems, Sales and Marketing, HR Management, and Customer Services.A very diverse and customer centric role with a high calibre clientele and unique challenges to manage and overcome.

Regional Operations Manager of two health and fitness facilities in Wellington and Porirua. Overseeing all aspects of Customer Services for 3500+ members; including General Operations, ITC Management, Sales and Marketing Support, and Membership Services.A corporate focussed environment with many opportunities to learn and grow as a young professional.

Gaining practical experience while studying both Business and Sport Science. Starting as a volunteer and building knowledge, understanding and trust to become a reliable and confident Club Manager. A great experience with great people helping to support and nurture a young professional.