Richard Naas Email & Phone Number

5765 Sanibel Dr. Minnetonka, Mn 55343

• Developed and implemented new COVID - 19 procedures adhering to CDC, state, and city guidelines• Accountable for all FOH employees including hiring, scheduling, development, reviewing and advancement opportunities • Responsible for all staff morale, motivation, team building, safety, and health• Supervise daily business operations including cash control, ordering, invoice payments, inventories, financial records, and payroll• Continuously analyze consumer trends in tastes, expectations, and guest traffic to adjust staffing and product levels to better leverage sales• Supervision of maintenance on all equipment, building facilities and grounds

Forest Lake

• Front Office – Developed and implemented procedures for daily labor tracking for payroll. Matched all labor and material costs to each job. Maintained customer contact. Scheduled and performed estimates and set job start dates. Collected payments. Assisted bookkeeper. Managed retail sales for the garden center.• Shop/Yard – Supervised and coordinated maintenance on all vehicles, equipment, and tools. Delivered equipment and material to job sites and retail customers. Responsible for ordering and organizing of garden, shop, and yard supplies. Experienced in operating a variety of pieces of heavy equipment.

Bloomington Mn

• Guest Service Managero Responsible for all FOH training and continued employee developmento Ensure proper training of and adherence to all franchise policies and menu specifications. • Developed, implemented, and maintained our own in-house marketing program• Market store awareness, and consistently analyze the community activities which could affect sales.• Review daily, weekly, and monthly sales, labor, food, and bar cost reports and take appropriate action as deemed necessary.• Supervision of maintenance on all equipment, building facilities and grounds.• Assisted in all end-of-month functions and reports