Richard Osborn

Richard Osborn Email and Phone Number

Director Voice and Data Focus Group @ Focus Group
Shoreham-by-Sea, GB
Richard Osborn's Location
Burntwood, England, United Kingdom, United Kingdom
Richard Osborn's Contact Details

Richard Osborn work email

Richard Osborn personal email

n/a

Richard Osborn phone numbers

About Richard Osborn

MEET RICHARD ► As Sales Director of Ethos Voice & Data I lead a dedicated sales team who are passionate about delivering an exceptional customer experience, bringing the most innovative and creative solutions to our clients. I have an extensive knowledge in all aspects of unified communications having gone straight into the communications field from leaving university. I expect my sales teams to go above and beyond for all of our clients and be able to demonstrate clear business benefits and new innovative ways of working. They must be able to show their understanding of the client and their requirements in order to truly deliver an exceptional service. WHAT WE DO ► Ethos deliver a range of voice, document & data solutions to over 4,000 customers worldwide, across all leading providers, so whether you're looking for a single point solution or Unified Communications across your business, we are the experts, specialising in Contact Centre’s, Customer Experience, Customer Journey, Mobility, compliance, security, Network services….. 
WHY ME ► I pride myself on getting the job done, thinking outside of the box and working with Clients in order for everyone to achieve the outcomes they desire. I expect all of our sales teams to focus on the outcome for the client and what our solution/service means to them. I am able to work closely with clients to deliver complicated solutions on time and exceed expectations. WHAT OUR CLIENTS SAY ► “EVAD integrate/align themselves so closely with our delivery teams and business objectives they are seen as an integral internal extension to the team” I find EVAD to be highly flexible and innovative in looking at ways to solve our challenges and Richard makes himself easily contactable at all times day and night”. Mike Greenly Senior project manager at CGI.READY TO TALK? ► Message me on LinkedIn, email at richard.osborn@evad.co.uk. Contact me on my mobile: +447894411927

Richard Osborn's Current Company Details
Focus Group

Focus Group

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Director Voice and Data Focus Group
Shoreham-by-Sea, GB
Employees:
5
Richard Osborn Work Experience Details
  • Focus Group
    Director Voice And Data Focus Group
    Focus Group
    Shoreham-By-Sea, Gb
  • Evad - Think Unified
    Sales Director
    Evad - Think Unified Aug 2017 - Present
  • Ethos - Think Unified
    Director
    Ethos - Think Unified Oct 2011 - Present
    I am responsible for managing our enterprise customer for Unified communications across a variety of technologies.
  • Vodafone Unified Communications Group
    Solution Sales
    Vodafone Unified Communications Group Jan 2008 - Jul 2011
    Midlands
    Through the Acquisition of Central telecom by Vodafone. I moved into Technical Sales for Vodafones Unified Communications Group introducing Vodafone mobile customers into our UC capability and solving Vodafone clients business issues through innovative technology
  • Central Telecom
    Client Services
    Central Telecom Jan 2004 - Jan 2008
    Midlands
    After exceeding all my targets within the Upgrades team at Central Telecom I was approached to move into Client Services. In this department I was tasked to migrate Mitel, Avaya and Nortel customers over to Central Telecom to offer improved support and account management. Through dedicated account management and support I then worked with these clients to assist them in realizing business efficiencies through technology. I mainly focused on IP telephony for multi-site/ multi-country deployments, assisted with business continuity planning and helped designed contact centers solutions.
  • Central Telecom
    Upgrade Sales
    Central Telecom Jan 2001 - Jan 2004
    Midlands
    Recruited straight from University to be part of a growing sales team responsible for selling small/medium businesses telephony equipment. I far exceeded all my targets and hit the ground running. This role was a great foundation to improve my understanding of the telecoms market and move into more complex multi-site telephony deployments.

Richard Osborn Skills

Unified Communications Telecommunications Telephony Solution Selling Sip Contact Centers Mobile Devices Voip Mpls Avaya Managed Services Virtualization Business Continuity Video Conferencing Cloud Computing Ip Ivr Collaborative Environment Enterprise Software Avaya Technologies Contact Centre Collaborative Working

Richard Osborn Education Details

  • Bedford University
    Bedford University
    Business Management

Frequently Asked Questions about Richard Osborn

What company does Richard Osborn work for?

Richard Osborn works for Focus Group

What is Richard Osborn's role at the current company?

Richard Osborn's current role is Director Voice and Data Focus Group.

What is Richard Osborn's email address?

Richard Osborn's email address is ri****@****s.co.uk

What is Richard Osborn's direct phone number?

Richard Osborn's direct phone number is +4420725*****

What schools did Richard Osborn attend?

Richard Osborn attended Bedford University.

What skills is Richard Osborn known for?

Richard Osborn has skills like Unified Communications, Telecommunications, Telephony, Solution Selling, Sip, Contact Centers, Mobile Devices, Voip, Mpls, Avaya, Managed Services, Virtualization.

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